You lead a multi-disciplinary team to define and improve IT processes. Your responsibilities include governance, performance monitoring, stakeholder training, and ensuring compliance within IT operations.
Anforderungen
- •Bachelor's degree in computer science
- •Minimum five years of experience in IT service
- •Certification in IT service and project management
- •Solid knowledge of portfolio management best practices
Deine Aufgaben
- •Manage and grow a multi-disciplinary team.
- •Define and document IT processes and roles.
- •Establish IT process governance with policies and metrics.
- •Monitor and report on IT process performance and quality.
- •Identify and implement IT process improvements.
- •Train and coordinate IT process stakeholders.
- •Ensure compliance and risk management for IT processes.
Original Beschreibung
# IT Process Owner S2P (m/f/d)
Country:
Germany
City:
Aachen
Department:
Corporate Functions
Job ID:
44619
Professional | Permanent | Full-time | Hybrid
**What the Job Looks Like**
Each day you'll enjoy a variety of challenges, such as:
* Managing and growing a multi-disciplinary team, working towards a common goal.
* Defining and documenting IT processes, roles, and responsibilities in the own area to align with business requirements and IT strategy.
* Establishing and maintaining IT process governance, including policies, objectives, metrics, and controls.
* Monitoring and measuring IT process performance and quality, and reporting on results and outcomes for all IT Strategy and Portfolio processes.
* Identifying and implementing IT process improvement opportunities and ensuring effective communication and execution of changes.
* Managing, training and coordinating IT process stakeholders, including process owners, managers, practitioners, and customers.
* Ensuring IT process risks are identified, assessed, mitigated, and compliance is verified and audited.
What You'll Bring to the Table
To make the most of this role and truly thrive, you should have:
* A bachelor's degree or equivalent in computer science, information systems, or a related field.
* A minimum of five to eight years of experience in IT service, product and project portfolio management, preferably in the pharmaceutical or biotechnology industry.
* Certification in IT service and project management, such as ITIL, IPMA and/or SCRUM
* Solid knowledge of (digital) portfolio management best practices, standards, and frameworks.
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| | ***"***Here you can become the key enabler for Grünenthal to focus its IT resources and join forces for a world free of pain***"*** Steven Waegenaer, the Hiring Manager |