Internship / Working Student - AI Driven Defect Management(m/w/x)

# Internship / Working Student - AI Driven Defect Management (m/f/d) ## YOUR TEAM To support our Delivery Management team, we are currently looking for an intern or a working student. In your role you will get first-hand experience in Data driven Defect Management and will be an integral part of the team that works on Connect & Cloud System. You will be responsible to develop an AI Driven Error Management Assistant capable of analyzing traces and providing ticket pre-analysis. In this will you will help to accelerate the development of the connect & cloud ecosystem for the Volkswagen Group including all connected car features, vehicle connectivity, extensive cloud platforms, and a powerful data platform. We can also offer you to write your thesis on an exciting topic in the field Error Management. As part of the delivery management team for connect & cloud, we ensure the delivery of the connect & cloud ecosystem to our brand customers like VW, Audi, and Porsche. Our team oversees software project management, guaranteeing timely and high-quality delivery of the overall system. A key aspect of this role involves error management, including governance of processes and steering of ticket burn-down to ensure customer-ready software. Utilizing AI-driven ticket pre-analysis, we accelerate ticket resolution, making a tangible impact on our projects. If you're ready to tackle challenges head-on and contribute to groundbreaking projects, we want you on our team! ## WHAT YOU WLL DO * Develop an AI-driven error ticket assistant capable of analyzing traces and providing ticket pre-analysis. * Program use-cases and integrate them into the development process, including the user interface. * Collaborate closely with development teams, experts, and project management to implement the error management assistant. * Utilize Databricks to build and maintain the architecture for the error ticket assistant. * Conduct thorough testing and validation of the AI-driven solutions to ensure accuracy and reliability. ## WHO YOU ARE * You have a strong background in programming with knowledge in AI and machine learning. * You have experience working with GitHub, GitHub Actions, and CI/CD pipelines. * You have knowledge of JIRA, including JQL queries and REST API integration. * You have basic knowledge and a keen interest in project management. * You are a team player and have strong communication skills, both written and verbal, to effectively convey technical concepts. * You are proactive, self-motivated, and eager to tackle challenges head-on. * You are adaptable and open to learning new technologies and methodologies. ## NICE TO KNOW * Remote work options within Germany * Internship: * Duration: 3 to 6 months * 35-hour week * Working student: * Duration: 6 months * 20 h/week, up to 35 h/week during semester break