You assist in reviewing and improving application support processes, contribute to the implementation of AI tools, and help manage knowledge resources while generating relevant reports.
Anforderungen
- •Recent University Degree in Computer Science
- •Good process analytical skills
- •Good at innovation and creativity
- •Excellent planning and organization skills
- •Experience in artificial intelligence (optional)
Deine Aufgaben
- •Support the review of I&D application processes.
- •Assist in improving current processes.
- •Help design and deploy AI tool proof of concept.
- •Contribute to knowledge management activities.
- •Generate reports on application support activities.
Deine Vorteile
Continuous learning opportunities
Equal pay and family-friendly policies
Community involvement time off
Flexible work options
Original Beschreibung
Employment Type: Internship
Contract Duration: 6 months
## Why you will love working here
At IATA, we represent over 350 airlines worldwide, striving to make aviation safer, smarter, more sustainable, and inclusive.
• **Our Values** are not just words on a page - they are the energy behind everything we do: **ONE IATA** - We collaborate across teams, **TRUSTED** - We do the right thing, **INNOVATIVE** - We make tomorrow better, **INCLUSIVE** - We embrace diverse perspectives.
• With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry.
• Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies.
• We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you.
• We promote work-life balance with flexible work options, including remote and hybrid work, a generous 'work from abroad' policy, and you get your birthday off!
**Intern Application Support for AI and process improvement.**
As an Intern Application support reporting to the Application Support Senior Manager, you will help to review and improve our processes and also you will support a pilot to bring AI to application support process.
You will work in the IATA I&D division and collaborate with all other divisions.
**You will be responsible for:**
* Supporting the review I&D Application support processes.
* Supporting the improvement of current processes.
* Supporting to designing, building and deploying a proof of concept of how to use AI tools in an application support framework.
* Supporting knowledge management activities.
* Generating reports Application support activities.
**We would love to hear from you If you :**
* Have a recent University Degree in Computer Science (within one year of graduation) or related field.
* Have good process analytical skills
* Are good at innovation and/or creativity
* Have excellent planning and organization skills
* Have an experience in artificial intelligence (optional)
Travel Required: N