You engage with customers to build relationships and identify growth opportunities while using digital tools and collaborating with sales teams to provide effective support and resolve inquiries.
Anforderungen
- •Technical curiosity and competence
- •Sales and/or Marketing experience preferred
- •Experience with Salesforce, SAP, BI Tools
- •Passion for Continuous Improvement
- •Ability to make digital presentations
- •Fluent English, other European language is a plus
- •Travel up to 20% is required
Deine Aufgaben
- •Develop and maintain relationships with assigned accounts.
- •Identify growth opportunities within customer accounts.
- •Utilize digital tools to drive sales results.
- •Execute disciplined selling processes to meet quotas.
- •Plan accounts purposefully and manage time effectively.
- •Manage funnel opportunities and CRM proficiency.
- •Advocate for accounts by providing training and support.
- •Facilitate communication between customers and Regal Rexnord.
- •Maximize new business and cross-selling opportunities.
- •Collaborate with Field Sales Teams for customer support.
- •Assess and validate channel partner needs regularly.
- •Drive adoption of company programs among partners.
- •Educate end users and distributors on product value.
- •Manage customer inquiries, quotes, and orders using SAP.
- •Build strong customer relationships and deliver solutions.
- •Resolve customer-impacting issues with internal partners.
- •Handle inquiries with product knowledge on clutches and brakes.
Original Beschreibung
# Inside Sales Specialist - Clutches & Brakes-1
**Unna, North Rhine-Westphalia, Germany** | **Full time** | **Hybrid**
**Position Summary:**
Under the direction of the Inside Sales & Powertrain Manager, the Inside Sales Specialist Clutches & Brakes is dedicated to specific Accounts and is responsible for directing and executing Sales plans/programs, with a strong focus on Clutches & Brakes products. The Inside Sales Specialist will be developing client relationship management strategies, establishing strong client relationships, and suggesting innovative solutions to meet client needs. To enhance response time and customer experience, the Inside Sales Specialist will also manage front-end customer care processes, including quotations and order entry
**Major Responsibilities:**
* Develop, foster and establish a sustainable relationship to the assigned accounts and identify growth opportunities.
* Embrace industry practices and appropriate digital business tools to drive results.
* Leverage virtual selling tools to execute the following disciplined selling processes to attain quota: 1) Purposeful account planning, 2) Time and territory management, and 3) Funnel opportunity management/CRM proficiency 4) Value added solutions selling
* Act as an advocate for the accounts and assigned customer base by providing training and facilitating communication between the customer and Regal Rexnord via digital means.
* Maximize new business and cross-selling opportunities via the execution of BU Playbooks.
* Work collaboratively with Field Sales Teams to deliver exceptional sales and customer support.
* Proactively assess, clarify, and validate channel partner needs on an ongoing basis, drive adoption of company programs among assigned channel partners and educate end users and distributors on differentiation and value of Regal Rexnord Products
* Manages internal and external customer inquiries, quotes, and orders by following established standard operating procedures and utilizing SAP across all EMEA C&B sites
* Responsible for building strong customer relationships and delivering customer-centric solutions
* Works with internal partners (Credit, Planning, Shipping, etc…) to drive resolution on customer-impacting issues
* Handles customer inquiries with product knowledge (Clutches and Brakes)
**Job Requirements:**
* Be technically curious and competent in building the knowledge and application of all Regal Rexnord Clutches & Brakes products in served markets. Engage proficient technical support as required.
* Sales and/or Marketing experience in a solutions-selling environment in B2B industry dealing with OEM, End-Users and Distributors. Industrial manufacturing or Clutches and Brakes industry experience preferred and BA/BS Industrial Technologies/Mech. Eng./Industrial Distribution or related field
* Experience with Salesforce, SAP and BI Tools
* Passion to drive Continuous Improvement through 80/20 principles
* Ability to effectively make digital presentations
* Language: English (fluent), any other European language is a plus
* Travel up to 20% is required
You understand there are many moving parts in an organization and must be able to successfully navigate in Regal Rexnord matrix organization. Understanding and implementing strategies for sustaining profitable growth, are key to staying ahead of the competition. You analyze the market and think beyond the short-term.
In Regal Rexnord we strongly believe in the highest level of integrity, honesty, and accountability in all that we do, every single day. You are a trusted advisor who does what you say you’ll do – and always does what’s best for Regal Rexnord.
You see the world through the eyes of the customer by deeply understanding their business needs, challenges, and concerns. At Regal Rexnord, we obsess over how customers experience our products and services. You not only meet our customers’ expectations, but you exceed them.