Head of IT Business Applications Swisslog(m/w/x)

# Head of (m/f/d) IT Business Applications Swisslog Location: Buchs, AG, CH, 5030 Additional posting countries (for remote jobs only): Netherlands Workplace: hybrid ### Where do people love what they do, and being great at what they do? At Swisslog, that’s where! Our teams are the heart of a world-leading Robotics company that’s harnessing the power of technology to shape the future of intralogistics. The result? We’re transforming performance and efficiency for customers across the globe, giving them the vital edge in their markets. We are seeking a dynamic and experienced **IT Business Applications Leader for Swisslog**, which is one of the divisions of the KUKA Group. In this role, you will be responsible for the **management and rollout of major software applications such as CRM, Procurement Tools or Customer Service Cloud**, ensuring worldwide alignment of processes and data structures. You will oversee application management for technical, workflow, and business information systems, and ensure process quality management. This role is **part of the KUKA Group IT management team** and acts as a **bridge between the global IT team and the Swisslog division**, ensuring that technology solutions drive business value and support the company's overall strategy. ## Make an impact * **Application selection:** Guide decision making process for business application selection and validation, managing all relevant stakeholders on the Swisslog business side as well as from the KUKA IT department * **Software Rollout:** Lead the rollout of major software applications like Salesforce, Customer Service Cloud or SAP S4HANA,  ensuring optimized global business processes. * **Resource Management for IT Development and Maintenance:** Manage internal and external resources, including contractors and involved corporate KUKA IT resources. * **Matrix approach:** Balance responsibilities and priorities between business application owners (requirements and application selection) and IT (customization, execution, and support). * **Configuration Management:** Manage application configurations and ensure process quality. * **Strategic Resource Allocation:** Analyze and decide on resource allocation for business applications, considering their unique integration and divisional ecosystem needs like Swisslog`s business application Planisware (capacity management). * **Team Management:** Lead a development group and a product management group (business application owners). Manage IT resources, including budget, personnel and technology assets, to optimize efficiency and effectiveness in close cooperation within the overall global IT set-up. ## What you need to succeed * **Educational Background:** University degree like Computer Engineering, Informatic Sciences, Master of Business Administration (MBA), Executive MBA or comparable. * **Experience:** Minimum of 8 years in a similar role, with a proven track record in managing teams for key internal platforms, especially enterprise applications in heavy project environments. * **Knowledge of intralogistics** industry is a plus * **Commercial and Business Acumen** * **Leadership Skills:** Solid leadership abilities, experience working in a matrix organization, and managing multicultural teams across the globe. * **Efficiency and Project Management Skills:** ITIL Certificate or similar is a must; PMI certificate is beneficial. * **Language Skills:** A high proficiency in English is required; knowledge of other languages (e.g., German) is beneficial. * **Travel:** Willingness to travel regularly, including international trips.