Du entwickelst die internationale Kreislaufwirtschaftsstrategie, führst Teams und förderst Kundenzufriedenheit sowie kontinuierliche Entwicklung in der Kreislaufwirtschaft.
Anforderungen
- •University degree in Economics
- •Extensive omnichannel retail experience
- •Experienced people leader
- •Strong interpersonal communicator
- •Substantial work experience in circularity services
- •Extensive knowledge in sustainability in retail
- •Experience managing international projects
- •Strategic skills in venture building
- •Hands-on working style
- •Analytical ability and results-oriented
- •Adaptability and flexibility
- •Willingness to learn
- •Perseverance and performance-oriented
- •Collaboration skills
- •Effective communication skills
Deine Aufgaben
- •Kundenzufriedenheit und kontinuierliche Entwicklung der Kreislaufwirtschaft fördern
- •Internationale Strategie für Kreislaufwirtschaft entwickeln
- •Venture Building in Kreislaufwirtschaft leiten
- •Strategische Beratung für Länder zur Kreislaufwirtschaft bieten
- •Führung der internationalen Trade-in-, Reparatur- und After Sales-Teams
- •Trends in Nachhaltigkeit und Technologie in MMS-Ventures umsetzen
- •Initiative für operationale Exzellenz leiten
- •Einsatz von KI-gestützter Verkaufsunterstützung fördern
- •Blueprints für erfolgreichen Rollout entwickeln und testen
Deine Vorteile
30 Tage Urlaub
Betriebliche Altersvorsorge
Mitarbeiterrabatte
Fitness Kooperationen
Schulungsprogramme
Führungsprogramme
Offene Unternehmenskultur
Teamarbeit
Mobiles Arbeiten (50/50)
Original Beschreibung
## Your Tasks
* Focus on customer satisfaction and continuous development of the group-wide circularity business
* Development of the international circularity group strategy in collaboration with the strategy team, VP, and eVP
* Leadership of venture building in circularity, including platform business and internal capabilities, in cooperation with MMS countries
* Strategic and operational advisory for countries regarding circularity; management of country expectations; facilitation of knowledge exchange and best practice sharing
* Leadership and development of the international Trade-in, Repair, After Sales & Repair, and Branded Services Teams
* Translation of latest trends in sustainability and technology into MMS ventures
* Leadership of the Operational Excellence Initiative: Enhancement of store and HR excellence through key levers such as personalized services, guided selling and active performance-spread management
* Support deployment of AI-based sales assistance for in-store employees to increase service attach rate and drive Customer and Employee Satisfaction
* Development, testing, and scaling of blueprints for successful rollout across all MMS countries
## Your Profile
* University degree in Economics, or similar
* Extensive omnichannel retail experience
* Experienced people leader and strong interpersonal Communicator
* Substantial work experience and proven success in international circularity services e.g Repair / Refurbed
* Extensive knowledge in Sustainability area in retail context, ideally omni-channel environment
* Experience in managing international, cross functional projects and people management
* Strategic Skills and proven success in internat. venture building / platform business
* Style of working: Hands on and decision making, Analytical ability & Results-oriented / Adaptability/ Flexibility / Willingness to learn / Perseverance & Performance oriented / Collaboration / Enabler / Effective Communication
## Additional Benefits
## Job Infos
Location: Ingolstadt
MediaMarktSaturn Retail Group
Department: HQ - Services & Solutions
Entrylevel: Management Level
Type of Employement: Full Time/Part Time
Working Hours: 37,5
Persona: Job Requisition HQ Manager
Recruiter: Michaela Lenck