Global Process Specialist - Sales(m/w/x)

As part of the process and data organisation in the sales department, you will contribute your expertise in scouting, evaluating and prioritising process optimisation projects as part of roll-out and release management. You will actively shape the customer experience and sales processes at PALFINGER. We are looking for a flexible, assertive and communicative personality to work actively with our regional and local process experts in PALFINGER's international sales units. Do you want to set standards and carry out business process analyses, requirement specifications, training and integration tests? Then join our team and support us as a Global Process Specialist - Sales (f/m/d) in Bergheim (Salzburg). \_\_\_\_\_ ## Your Responsibilities * Coordination and support of process integrations and system implementations (including SAP roll-outs) * Management, coordination and support of process optimisation projects in cooperation with internal and external partners * Execution of requirement specifications for process optimisations * Design and maintenance of process documentation and training documents according to BPMN 2.0 (Signavio) as well as the execution of process trainings on site at our sales units * Active participation in the further development of the global process and data organisation \_\_\_\_\_ ## Your Qualifications * Completed education in the fields of business administration, business informatics or a related field * Process and project management experience according to global project and process management standards (PMI) * Understanding of sales processes and a high degree of customer orientation * Experience in the technical mapping of sales processes in SAP (R/3 ECC and S/4 HANA) as well as knowledge in the documentation of processes according to BPNM * Very good knowledge of English, German an advantage, willingness for project-related international travel activities \_\_\_\_\_ ## What we offer * Work-Life balance through flexible working hours and freedom to organize your work and home office * Performance-related compensation * Career and personal development opportunities in an international company * Voluntary social benefits through our company's health management program PALfit * Job ticket Minimum yearly gross salary according to Austrian metal industry collective agreement is **EUR 52.197,04** based on full-time employment. According to experience and qualification, we offer a market-conform overpayment.