Global Head of Primary Accounts(m/w/x)

# Global Head of Primary Accounts **Frankfurt, DE** | **Full time** # About the Role: **Grade Level (for internal use):** 13 Executive role leading offshore sales account management teams to deliver improved results by driving retention strategies and identifying revenue growth opportunities for long-tail accounts across all of MI. * Manage large, diverse team of AM Managers and AMs in low-cost locations (Pakistan, India, Manila, Latin America, etc.) responsible for the Primary Book ($165M ACV) to drive customer relationships, advocacy, and engagement to enhance retention, satisfaction and revenue growth of MI’is smallest clients * Ensure broader team leverages tools and analytics to track customer engagement, health, opportunities and risks to develop account and region-specific strategies and improve productivity * Drive tight collaboration with regional AM Managers to ensure alignment on account level revenue strategies and leverage their on-shore expertise to help develop skills and depth of knowledge of off-shore account managers. **Please note: this role may be scoped at a G13 or G14 depending on the final remit of the role.** **What’s In It For** **You?** **Our Purpose:** Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. **Our People:** We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. **Our Values:** **Integrity, Discovery, Partnership** At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of **integrity** in all we do, bring a spirit of **discovery** to our work, and collaborate in close **partnership** with each other and our customers to achieve shared goals. **Benefits:** We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: * Health & Wellness: Health care coverage designed for the mind and body. * Flexible Downtime: Generous time off helps keep you energized for your time on. * Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. * Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. * Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. * Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. **Global Hiring and Opportunity at S&P Global:** At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. ----------------------------------------------------------- **Equal Opportunity Employer** S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.  Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.