Fresenius Kabi
Global Salesforce Business Analyst & Admin (Sales & Service) - Salesforce(m/w/x)
Full-timeOn-siteExperienced
Bad Homburg vor der Höhe
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FRFresenius Kabi
Global Business Analyst & Admin (Marketing & Data Cloud) -Salesforce(m/w/x)
Bad Homburg vor der Höhe
Full-timeOn-siteExperienced
Nejo AI Summary
In this role, you will enhance Marketing and Data operations while driving CRM initiatives and supporting users. Your day-to-day responsibilities will include creating training materials, configuring systems, and ensuring data quality, all while collaborating with various teams to optimize processes.
Requirements
- At least 5 years of professional experience in Pharma / Life Science industry
- At least 3 years of professional experience as a Salesforce Business Analyst or Admin
- University degree in business administration, economics, or similar field
- Salesforce Admin Certification is a must
- Profound project management and stakeholder management skills
- In depth, practical experience with JIRA and Confluence
- Independent, process- and result-oriented way of working
- Excellent communication and presentation skills
- Fluency in the English language is required, any additional languages are an advantage
- Intercultural experience and willingness to travel internationally
Tasks
- Enhance and support Marketing & Data operations
- Drive regional CRM initiatives and process optimizations
- Deliver hands-on support to end users
- Create and maintain targeted training materials
- Conduct service-oriented training sessions
- Contribute to the global OneCRM initiative
- Support the design and configuration of OneCRM functionality
- Establish a consistent service experience across regions
- Define the Customer Engagement ecosystem within Marketing & Data
- Prepare workshops for the localization phase
- Define harmonized business processes across regions
- Write Features & User Stories with solution design
- Configure OneCRM instances focused on Marketing & Data Cloud
- Support trainings and hypercare during implementation
- Lead regional CRM initiatives and process optimizations
- Develop training materials and provide training sessions
- Deliver end-user support to drive CRM adoption
- Manage data quality and maintain clean CRMs
- Support reporting and analytics for data-driven decisions
- Collaborate with regional teams, IT, and digital transformation
Work Experience
3 years
Education
Bachelor's degreeORMaster's degree
Languages
English – Business Fluent
Tools & Technologies
JIRAConfluence
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Fresenius Kabi and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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FRFresenius Kabi
Global Business Analyst & Admin (Marketing & Data Cloud) -Salesforce(m/w/x)
Bad Homburg vor der Höhe
Full-timeOn-siteExperienced
Nejo AI Summary
In this role, you will enhance Marketing and Data operations while driving CRM initiatives and supporting users. Your day-to-day responsibilities will include creating training materials, configuring systems, and ensuring data quality, all while collaborating with various teams to optimize processes.
Requirements
- At least 5 years of professional experience in Pharma / Life Science industry
- At least 3 years of professional experience as a Salesforce Business Analyst or Admin
- University degree in business administration, economics, or similar field
- Salesforce Admin Certification is a must
- Profound project management and stakeholder management skills
- In depth, practical experience with JIRA and Confluence
- Independent, process- and result-oriented way of working
- Excellent communication and presentation skills
- Fluency in the English language is required, any additional languages are an advantage
- Intercultural experience and willingness to travel internationally
Tasks
- Enhance and support Marketing & Data operations
- Drive regional CRM initiatives and process optimizations
- Deliver hands-on support to end users
- Create and maintain targeted training materials
- Conduct service-oriented training sessions
- Contribute to the global OneCRM initiative
- Support the design and configuration of OneCRM functionality
- Establish a consistent service experience across regions
- Define the Customer Engagement ecosystem within Marketing & Data
- Prepare workshops for the localization phase
- Define harmonized business processes across regions
- Write Features & User Stories with solution design
- Configure OneCRM instances focused on Marketing & Data Cloud
- Support trainings and hypercare during implementation
- Lead regional CRM initiatives and process optimizations
- Develop training materials and provide training sessions
- Deliver end-user support to drive CRM adoption
- Manage data quality and maintain clean CRMs
- Support reporting and analytics for data-driven decisions
- Collaborate with regional teams, IT, and digital transformation
Work Experience
3 years
Education
Bachelor's degreeORMaster's degree
Languages
English – Business Fluent
Tools & Technologies
JIRAConfluence
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Fresenius Kabi and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Not a perfect match?
- Fresenius Kabi
Global Salesforce Business Analyst & Admin (Sales & Service) - Salesforce(m/w/x)
Full-timeOn-siteExperiencedBad Homburg vor der Höhe - Fresenius Kabi
Global Business Analyst & Admin (Sales) - Salesforce(m/w/x)
Full-timeOn-siteExperiencedBad Homburg vor der Höhe - Fresenius Kabi
Global Salesforce Training & Enablement Specialist(m/w/x)
Full-timeOn-siteExperiencedBad Homburg vor der Höhe - Fresenius Kabi AG
Global Data Steward - Commercial(m/w/x)
Full-timeOn-siteExperiencedBad Homburg vor der Höhe - GOPA Group Service GmbH
Salesforce Administrator(m/w/x)
Full-timeOn-siteManagementBad Homburg vor der Höhe