You troubleshoot, maintain, and install Molecular Cartography™ platforms while providing technical support and training to others. Your role includes documenting processes and suggesting design improvements to enhance reliability and the customer experience.
Anforderungen
- •Bachelor’s degree in engineering/science.
- •Experience servicing electro-mechanical products preferred.
- •Exceptional customer service skills.
- •Ability to troubleshoot electromechanical systems.
- •Excellent organizational and time management skills.
- •Proficient in Microsoft Office products.
- •Detail-oriented.
- •Ability to follow procedures without deviations.
- •Ability to lift 50 lbs (approx. 23 kg).
- •Willingness to travel up to 50%.
Deine Aufgaben
- •Troubleshoot and repair Molecular Cartography™ platforms.
- •Perform maintenance on Molecular Cartography™ platforms.
- •Install and relocate Molecular Cartography™ platforms.
- •Document activities and create service reports.
- •Coordinate service activities with site personnel.
- •Provide technical support via remote and phone.
- •Train others on servicing Molecular Cartography™ platforms.
- •Generate service instruction documentation.
- •Propose design changes for improved reliability.
- •Follow all safety policies and procedures.
Deine Vorteile
Motivated international team
Attractive work environment
Excellent career opportunities
Flat hierarchies
Creative space
Flexible working hours
Personal growth
Continuous learning
Celebrated courage
Ownership
Direct impact
Trust
Groundbreaking innovations
Tangible health impact
Daily difference in lives