Field Commercial Training Manager, CE&O(m/w/x)

## Job Description **About the role** In this role as **Field Commercial Training Manager, CE&O** you apply your learning expertise and business knowledge to develop and deploy a learning strategy that drives field commercial teams’ performance and measurable business outcomes. You are a critical therapeutic areas (TA) and affiliate partner to implement successful learning strategies and drive the pull-through of global programs, working across TAs and countries; You support the translation of Brand & Disease data into effective learning interventions and enable appropriate solutions (learning or otherwise) to achieve TA goals and support countries’ needs. You will report to  the CE&O Head of Customer Engagement Location: Baar, Switzerland as per our 50% hybrid working policy **What you'll do** Learning Strategy · Cultivate deep business knowledge and engage as a L&D expert with TAs/iCOE and countries’ teams to support and enable the Product & Disease Learning Strategy in support of field teams near and long-term learning and development needs along the product life cycle. · Engage as a solutions and training expert with countries’ cross-functional teams to support the pull through of Global Programs · Coordinate the deliver world-class learning programs and modules, empowering markets to run learning and training interventions to upskill and enable high-performance field teams, including all new hire training, ongoing and advanced training, product launches, self-paced learning programs, and other identified training opportunities and methodologies. · Ensures ongoing training and development meets current field needs and is delivered effectively using adult learning principles, instructional design principles, and conducting needs analysis to create critical programs - drives professional skills development of Commercial team members aligned to their competencies. · Assess learning needs and devise flexible, scalable solutions to create demonstrable business impact. Measure and report results and adapt as necessary. · Understand the needs of different customer groups and drive a patient-centric mindset and service-oriented culture as a critical learning foundation. · Set clear communication about learning programs and implementation plans and support continued awareness of available global L&D resources. · Drive Best Practices to support knowledge exchange and collaboration across countries, identifying opportunities to scale up innovative local programs · Drive excellent Project management, manage timelines, effectively communicate with all stakeholders, and negotiate the necessary resources. · Provide administrative oversight, manage budgets and timelines, and ensure adherence to all relevant policies and SOPs Driving capabilities and continuous improvement · Drive Training Standards and Governance, and support evolution of Learning Frameworks. · Foster experience exchange and learning loops through internal community engagement, nurturing, and supporting new ideas to evolve current practice Innovative mindset · Proactively seek new solutions and methodologies, new thinking, market development, and trends and provide recommendations demonstrating practical applications and opportunities to enhance field Learning. · Be a change agent who effectively communicates strategy, vision, and capabilities implementation. **Who you are** Dynamic individual who can balance strategic vision with a hands-on approach, effectively turning ideas into action.  Innovative thinking. Thrive on challenge and will be a highly collaborative, perceptive, and analytical problem solver, and exhibit strategic agility. Credible, dynamic, and creative professional with high energy and customer-centric mindset Excellent communication and coaching skills and strong personal presence. ## Qualifications * Education: BA/BS degree required * Minimum of 7 years in Learning, preferably in the healthcare industry * Desired experience in working in Affiliate and Regional roles. * Proven track record of planning and delivering high-impact Learning programs at launch and across the product life cycle. * Demonstrated experience in stakeholder management, influencing and leading large international programs. * Desired experience in Customer-facing activities. * Field experience is a plus. * Experience planning, negotiating, and allocating resources, including people and outside spending across a portfolio of Brands. * Fluent in English and additional beneficial