Energy Trading Market Access Software Specialist / 2nd Level Support(m/w/x)

## Job Description Enjoy working with traders and turning feedback into action? Want to play a key role in helping Vattenfall’s energy traders maximize their performance? Then this job might be for you. You will be part of the Market Access SCRUM team within ETRM, which combines IT technical competencies with in-depth business knowledge related to exchange marketplaces, commodity trading products, and trading processes. Our market access system landscape is currently undergoing a significant transformation, modernizing our IT landscape as well as transition from relying solely on supplier-delivered IT services towards also developing solutions independently. At Vattenfall, we don’t just “do energy”, we exist to help our customers power their lives in ever climate smarter ways. If you are looking for interesting challenges and the opportunity to be part of this change, then join our diverse and talented team and make a difference. For our office in **Hamburg**, we are looking for a dedicated and motivated person to fill the position of **(Senior) Energy Trading Market Access Software Specialist / 2nd Level Support** in the Energy Trading and Risk Management (ETRM) Market Access & Intraday Solutions team. This is an excellent opportunity for ambitious IT professionals who are looking for a challenging and diverse job within a leading energy company in one of the fastest-changing and evolving trading areas. Market Access enables business in BA Markets through timely and sustainable delivery of application development and support in the area of Energy Trading. You will be responsible for our Market Access applications, from system analyses and daily support to change management. This includes the coordination of external software suppliers, configuration management, follow-up on market changes, and on-the-floor trader support. **Your key responsibilities:** * Direct interaction with traders, software vendors, and IT departments in Vattenfall * Provide technical support and resolve problems for our trading business * Enable trade execution for traders and automate trading processes in close collaboration with the application vendor * Monitor, analyze, and fix the Front Office IT system * Hands-on application support and development using Java and/or Python * Exploring latest technologies and potentials for (business) process automation * Improve our work environment and methodologies on a daily basis to streamline daily operations and enhance team motivation * Contribute actively to the SCRUM events of the agile & DevOps team and adhere to the established SCRUM framework. ## Qualifications **Your profile:** If you are eager to learn and curious to enter into a new career, you will be in the right spot. The ETRM MA Team welcomes career changers, e.g., coming from a banking or finance background. * University degree in Business and Information Technology, Engineering, or another related field * Experience with marketplace connectivity, complex IT network architecture, and low latency communication is required, including the systems being supported: E\*Star Energy Trading Solution, Trading Technologies, and Trayport * Practical hands-on software development experience with Java and Angular and/or Python * Prior experience working with Splunk, Grafana, Kafka, Jenkins is required * Experience with supporting news & data provider infrastructure from LSEG (formerly Reuters/Refinitiv) and Bloomberg is beneficial * Experience with Front Office support in any type of trading environment * Significant working experience with overall IT support and operations * Willingness to stretch over the full service chain (from 1st level support up to coding and supplier coordination) * Ability to analyse and solve problems systematically * Being passionate and reliable about your work * Working well with others and communicating effectively * Fluent in English, written and spoken while German or Swedish would be beneficial ## Additional Information **Benefits** **Your development** is a priority at Vattenfall BA Markets. Your professional journey will benefit from working in the exciting industry of energy trading, and in interdisciplinary teams. To support your career, we offer opportunities to grow through training, job rotations, talent programs and a working environment that stimulates learning. **Our work culture** at Vattenfall is excellent. We have an open corporate culture with flat hierarchies. Modern and flexible working conditions, including mobile work, promote wellbeing. In Germany, our work week consists of 37.5 hours with, in many cases, the possibility to work part-time. Up to 49% of your working time can be mobile work, and you are entitled to 30 days of vacation per year. **Your health** is important to us. We provide several health programs and support throughout potentially challenging life situations. **Your colleagues** will be another highlight. We employ inspiring people with diverse backgrounds. Together with our culture and your tasks, they form an interesting and fun place to work. The security of Vattenfall and its employees is essential. For that reason, a pre-employment screening will be part of your recruitment process. The screening is based on the role you will fulfill within Vattenfall. The screening will be performed by a third party, called DISA. In addition, a certificate of good conduct (i.e. criminal record certificate) is required for certain positions.