CACI, INC.-FEDERAL
Senior Virtual Infrastructure Administrator - VI, Storage, VDI(m/w/x)
Vollzeit
Senior
ab 173.900 / Jahr
Stuttgart
CA
CACI9 Tage
End User Support Technician(m/w/x)
Vollzeit
Senior
ab 142.200 / Jahr
Stuttgart
Nejo KI-Zusammenfassung
As an End User Support Technician, you will be at the forefront of IT support, troubleshooting hardware and software issues, managing service requests, and ensuring a seamless user experience. This role involves everything from configuring devices to supporting infrastructure initiatives, making each day dynamic and impactful.
Lass KI die perfekten Jobs für dich finden!
Lade deinen CV hoch und die Nejo-KI findet passende Stellenangebote für dich.
Anforderungen
- •U.S. Citizenship with ability to obtain Secret security clearance
- •Bachelor’s degree or equivalent experience
- •Five to seven years of relevant IT support experience
- •Proficiency with Windows desktop operating systems and Dell hardware platforms
- •Strong working knowledge of Microsoft Office 365, OneDrive, and Microsoft Teams
- •Solid understanding of network communications and fundamental networking principles
- •Excellent written and verbal communication skills with strong customer service orientation
- •Ability to work effectively both independently and in a team environment
- •Strong attention to detail with demonstrated analytical and problem-solving capabilities
- •Excellent time management skills and ability to manage multiple priorities
- •Proven ability to communicate effectively with end users via phone and email
- •Experience supporting conference room technologies and collaboration platforms
- •Ability to lift and carry up to 30 pounds
- •Strong organizational skills with ability to maintain a clean and orderly workspace
- •Experience supporting BitLocker and Windows Hello
- •Experience with Red Hat Enterprise Linux (RHEL), Ubuntu, and macOS environments
- •Experience with Cisco VoIP phones and Cisco Call Manager
Bachelor-Abschluss
Berufserfahrung
5–7 Jahre
Deine Aufgaben
- •Image, configure, and troubleshoot end-user computers and hardware
- •Install, configure, and troubleshoot software applications and operating system components
- •Manage incidents and service requests from assignment to resolution
- •Repair and restore data files and decrypt inaccessible files
- •Perform data migrations and validate file and folder permissions
- •Configure, maintain, and troubleshoot multifunction devices
- •Coordinate vendor replacements and resolve communication issues
- •Configure and maintain UPS devices and batteries
- •Troubleshoot failures and plan scheduled downtime
- •Plan and execute user moves, including workstation deployment
- •Install network equipment and patch network cabling
- •Identify, analyze, and resolve network connectivity issues
- •Maintain wiring closet organization for optimal network performance
- •Support and troubleshoot physical security systems
- •Prepare obsolete IT assets for secure disposal
- •Manage stockroom inventory and conduct periodic audits
- •Document all activities in the ServiceNow ticketing system
- •Support infrastructure initiatives like site openings and migrations
- •Apply security patches and operating system upgrades
- •Support and troubleshoot mobile devices across platforms
- •Proactively identify and resolve technical issues
- •Collaborate with IT teams to resolve complex incidents
- •Plan and support local audiovisual events
- •Support acquisition and integration efforts, including network installation
- •Develop and update technical documentation and installation guides
Tools & Technologien
Windows desktop operating systemsMicrosoft Office 365OneDriveMicrosoft TeamsBitLockerWindows HelloRed Hat Enterprise Linux (RHEL)UbuntumacOSCisco VoIP phonesCisco Call Manager
Sprachen
Englisch – verhandlungssicher
Deine Vorteile
Workation & Sabbatical
- •Flexible time off
Weiterbildungsangebote
- •Robust learning resources
- •Continuing education
Gesundheits- & Fitnessangebote
- •Comprehensive healthcare
- •Wellness benefits
Attraktive Vergütung
- •Financial benefits
Betriebliche Altersvorsorge
- •Retirement support
Familienfreundlichkeit
- •Family support
Mehr Urlaubstage
- •Time off benefits
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens CACI erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Ähnliche Jobs direkt in deine Inbox?
Noch nicht perfekt?