Original Beschreibung
# ED, Marketing Skills & Capabilities Lead
**Basel (City)** | **Full time**
**Job Description Summary**
The ED, Marketing Skills and Capabilities Lead will shape the future of marketing excellence for International Top markets and Regions. This role involves creating a holistic learning framework and curriculum to ensure our teams have the cutting-edge skills needed to lead in marketing and customer experience operations. The Lead will implement a comprehensive training strategy, define measurable KPIs, and track progress across International. Reporting to the Head of Launch Excellence & Execution, the Lead will align with business priorities and address challenges. This role is crucial in connecting patients with innovative new medicines in our digital-first world. Join us and lead the way in Marketing Excellence!
**Job Description**
**Major Accountabilities:**
* Collaborate with internal and external thought leaders as well as leaders within the organization, top markets, regions, and functional leaders to assess and define priority capabilities, training needs, behaviors, skills, and knowledge required for Marketing Excellence.
* Develop a fit-for-future marketing capabilities framework and learning curriculum to deliver against the organization’s capability roadmap. Lead the harmonization of ongoing/existing commercial capabilities-building efforts while leveraging best practices from various markets.
* Lead the design and delivery of an impactful in-house training and train-the-trainer program for international markets; potential to adapt existing approaches.
* Build and lead communities of practice and distributed teams who will serve as content experts and who will be equally accountable for successful capability development.
* Design KPIs and benchmarking for marketing capabilities and develop a roadmap for continuous improvement.
* Oversee the digital knowledge hub as a central learning platform for above-country and in-country learnings.
* Stay at the forefront of external marketing capability evaluations and trends to transform the function into an agile learning organization with best-in-class methodologies and approaches.
* Create a work environment in which people are enabled to perform to the best of their abilities and where high-performing teams flourish.
* Serve as an active member of the leadership team, partnering with functional leads from various departments.
**Essential Requirements:**
* Minimum of 12 years of experience in Marketing and Skills & Capabilities Training in a regulated industry
* Multi-functional experience in Pharmaceutical, Healthcare or Consumer Packaged Goods in strategic marketing and execution
* Minimum of 7 years of experience in leading and delivering learning curriculum and solutions within a marketing organization
* High level understanding of training design and delivery concepts, architecture, tools and sys-tem environment
* Experience leading transformational digital, data and customer experience solutions to support evolution of commercial organizational capabilities
* Experience in employee development and career pathing
* Experience in local and above-country (Headquarter) marketing & commercial functions
* Curiosity and passion about marketing, staying abreast of industry news, best practices, and emerging trends
* Strong influencing skills at all levels of a multinational enterprise, and the ability to exercise tact, diplomacy, and decisiveness in situations where input may not be consistent
* Ability to facilitate and drive change in a fast-paced, matrixed environment leveraging his/her strong interpersonal skills and ability to influence individuals at all levels of the organization
* Able to establish credibility and influence across a range of diverse stakeholders in a matrix organization to drive change
* Excellent written and oral communication skills with the ability to effectively communicate com-plex ideas and information to a range of audiences and stakeholders
**Desirable Requirements:**
* US or large market Commercial experience
* Intrapreneur who thrives working in fast paced, complex and ambiguous environment while re-maining flexible, proactive, resourceful, and efficient
* Demonstrated sense of ownership and accountability for the shared success of the team
* Ability to re-prioritize, pivot, and manage multiple complex projects simultaneously
* Experience in developing and executing “Best in Class” processes at scale
**Location:**
This role can be based in Basel, Switzerland or in one of hubs for International: London, UK; Barcelona, Spain; Dublin, Ireland.
**Benefits:**
**Commitment to Diversity & Inclusion:**
Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
**Accessibility and accommodation:**
Novartis is committed to working with and providing reasonable accommodation to all individuals. If, be-cause of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to receive more detailed information about the essential functions of a position, please send an e-mail to inclusion.switzerland@novartis.com and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
**Skills Desired**
Agility, Brand Awareness, Cross-Functional Collaboration, Customer Engagement, Customer Experience, Customer Insights, Data Analytics, Digital Marketing, Go-To-Market Strategy, Influencing Skills, Inspirational Leadership, Marketing Strategy, People Management, Product Positioning, Product Roadmap, Sales, Stakeholder Engagement, Stakeholder Management, Strategic Marketing