Du stehst im täglichen Kontakt mit Kunden und Dienstleistern und optimierst den Auftrags- und Rückgabeprozess. Dein Fokus liegt auf der Verbesserung der Lagerbetriebe, der Erstellung von Leistungsberichten und der Entwicklung innovativer Serviceangebote.
Anforderungen
- •Degree in Supply Chain Management
- •Minimum 3 years of experience
- •First experience in managing teams
- •Experience in E-Commerce processes
- •First experience in operational transformation
- •High level of engagement and flexibility
Deine Aufgaben
- •Den täglichen Kundenauftrags- und Rückgabeprozess steuern
- •Leistungsverbesserungen der 3PL-Lagerbetriebe identifizieren und umsetzen
- •Überwachung des 3PL-Kostenbudgets unterstützen
- •Klare Leistungsberichte über operative Prozesse erstellen
- •Projekte mit externen Dienstleistern initiieren und umsetzen
- •Mit Kundenvertretern und Dienstleistern kommunizieren und kooperieren
- •Markt- und Kundenbedürfnisse identifizieren zur Entwicklung neuer Servicelösungen
Deine Vorteile
Direkter strategischer Einfluss
Internationales Arbeitsumfeld
Umfassende Einarbeitung
Positives Arbeitsklima
Attraktive Rabatte
Original Beschreibung
# eCom LOG Operations Working Student (m/f/d)
## The future looks like you
As a E-Commerce Operation Manager (m/f/d) you take ownership on certain parts of our supply chain by monitoring and reporting processes and driving structural improvements, while maintaining optimal performance for our customers.
## Your responsibilities
* Manage and ensure optimal daily customer order and return fulfilment process by 3PL Arvato in selected areas, achieving high e-commerce business results.
* Identify, initiate and implement continuous improvement of the performance of the 3PL warehouse operations to optimise cost-benefit relation.
* Support the supervision of the 3PL cost budget in defined business areas.
* Create clear performance reporting on operational processes and/or KPIs.
* Identify, initiate and implement projects with external service providers to fulfil business growth and sufficient warehouse capacities.
* Communicate and cooperate with customer representatives and service providers in daily business to fulfil service level agreements.
* Support in identifying market and customer needs to design feasible, efficient and innovative service solutions for requirement fulfilment.
## What you bring
* Degree in Supply Chain Management, Logistics, Business Administration or equivalent
* Minimum 3 years of Supply Chain Management, E-Commerce Operations or Logistics experience
* First experience in managing operational teams and cooperation with external business partners
* Experience in development and implementation of E-Commerce processes and system applications
* First experience in operational transformation and change management
* High level of engagement, flexibility, creativity, and reliability
## What we offer
* The opportunity to put C&A in Italy on the agenda, making direct strategic impact
* An interesting job in an international and inspirational working environment
* You will receive an in-depth induction into your new role
* A positive working atmosphere with an open feedback culture
* In addition, you will enjoy attractive discounts including a public transport travel pass and the option to work from home
**Job Segment:**
Intern, Entry Level