Disposition
Überblick
KI-Zusammenfassung
You will prepare courier schedules and routes, coordinate distribution of work, and monitor daily delivery cycle. You will also provide support to couriers and report issues to management.
Erforderliche Skills
Sprachen
Deine Aufgaben
- Preparing courier schedules and routes
- Coordinating distribution of work
- Monitoring daily delivery cycle
- Updating systems with accurate information
- Providing support to couriers
- Contacting customers when needed
- Reporting issues to management
- Compiling reports on productivity
Benefits
Attractive compensation package
Training and on-the-job learning
Extensive learning resources
Tuition Assistance Program
Employee Assistance Program
Employee reduced-rate shipping
Great career opportunities
Unternehmen
DEJ FedEx Express Deutschland GmbH
FedEx is the largest express transportation company, connecting 220+ countries. 530,000 team members strong, diverse, and committed to delivering outstanding customer experiences.
Unternehmenskultur
FedEx culture encourages innovation, values contributions, and focuses on delivering the highest quality service. P-S-P philosophy: people first, service, then profit.
Diversity & Inclusion
FedEx is an equal opportunity employer committed to a diverse and inclusive workforce, providing growth opportunities for all.
Originale Stellenbeschreibung
Disposition
FXE-EU/DEU/KSFA/KSFA/Kassel | Full time
Address:
Gottlieb-Daimler-Str.5
Scheduled Weekly Hours:
38
Worker Type:
Temporary
Posting Start Date
8-Nov.-2024
Posting Close Date:
30-März-2025
Job Family:
FXE-EU: Dispatch Agent (ID)
Position Summary:
We have an exciting opportunity for you to join our team as a Dispatch Agent.
What you will be doing:
• Preparing courier schedules and routes
• Coordinating the distribution of work amongst couriers helping them to achieve station's operational goals in the most efficient way
• Monitoring the daily delivery cycle, updating systems with accurate information to ensure correct execution of the daily pick-up and delivery assignments
• Providing support to the couriers and assisting them with issues resolution
• Contacting customers when needed to obtain additional information or advise on potential service-related issues
• Proactively reporting any issues that occurred during the daily delivery cycle to the management and compiling reports on station's productivity, volumes and performance
What do you bring with you:
• Experience in co-ordinating a team in a busy transport and / or dispatch environment an advantage
• Good Microsoft Office & PC skills
• Good geographical knowledge
• Focused on accuracy and attention to detail
• Driven to solve problems while using planning and organizing skills
• Able to communicate and align with different stakeholders
• Ability to manage own and teams time effectively with attention to detail in a pressurised environment
What do we offer:
• Attractive compensation package
• Training to get you started and on-the-job learning opportunities
• Extensive learning resources to further develop your skills and knowledge, including online language courses
• Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
• Employee Assistance Program for you and your family in difficult life situations
• Employee reduced-rate shipping
• Great career opportunities
• FedEx is one of the worlds most admired companies and trusted brands year after year
Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we’re ready to invest in your development. Join FedEx.
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all