You manage digital product projects and integrations across East Central Europe, collaborating with various teams to enhance digital capabilities and deliver effective online solutions for customers.
Anforderungen
- •Technical education or comparable qualification
- •Experience in integrating APIs
- •Experience in contract negotiations is an advantage
- •Understanding business processes
- •Strong communication skills
- •Excellent presentation and negotiating skills
- •Excellent English skills
- •German and/or additional languages are an advantage
- •High sense of responsibility
- •Outgoing personality who likes networking
- •Proactive approach in dynamic environment
- •Ability to travel approximately 20%
Deine Aufgaben
- •Expertly connect digital cloud systems with reverse vending machines.
- •Oversee integration of digital products across East Central Europe.
- •Manage projects for implementing digital products.
- •Design new APIs and interfaces based on existing TOMRA standards.
- •Coordinate cross-functionally with stakeholders to optimize digital interfaces.
- •Collaborate with Sales, Technical Support Hub, and Group IT to enhance digital capabilities.
- •Communicate regularly with customers and internal teams to specify online solutions.
- •Assess customer data requirements to identify modernization opportunities.
- •Negotiate contracts for online connections, including SLAs.
- •Troubleshoot and resolve complex problems and incidents.
- •Provide 3rd level support for online connections in East Central Europe.
Deine Vorteile
Exciting responsible position
Flat hierarchies and open-door policy
Fruit and vegetables provided
Regular employee events and perks
E-Learning platform available
Employee referral program
Development opportunities within company
Sustainable future initiative
Original Beschreibung
## Job Description
**Your responsibilities**
* Expert in **digital cloud connections** between our Reverse vending machines and our customers' systems
* Overseeing the **integration of digital products and solution** across East Central Europe (Austria, Hungary, Slovakia, Croatia, Poland)
* **Managing** **projects for digital product implementation**
* Designing of **new APIs and interfaces** on top of existing global TOMRA APIs and interfaces, which are designed, implemented and adapted from our Technical Support Hub in Norway
* **Cross-functional coordination** with various stakeholders (internal and external) with the aim of promoting and optimizing digital interfaces
* Work closely with different markets (primarly Sales and Technic), Technical Support Hub (TSH) and Group IT to **build and enhance digital capabilities**, fostering a collaborative environment
* **Regular communication with customers**, internal **technical specialists**, and the **sales team** to jointly specify online solutions for local APIs and support development of global solutions
* Assessment and evaluation of **customer data requirements** to identify opportunities for data modernization
* **Contract negotiation** of online connections with customers (including SLAs for the regional solutions in close connection to SLAs from global solutions)
* Troubleshooting and resolution of complex problems and incidents
* 3rd level support for online connections within the Business Unit East Central Europe
## Qualifications
**Your profile**
* Completed **technical education** or comparable qualification as well as **experience in integrating APIs** into various platforms and cloud-based applications
* Experience in contract negotiations and the content of interface contracts is an advantage
* **Understanding business processes**
* **Strong communication skills** – excellent presentation and negotiating skills and you can communicate complex solutions to both technical and non-technical people
* **Excellent English** skills – **German** and/or any additional languages (especially Eastern European) are an advantage
* High sense of **responsibility** and outgoing personality who likes networking internally and externally
* **Proactive approach** and like working in a dynamic environment with new processes in growing entities
* Ability to **travel approximately 20% of your working time**
## Additional Information
**Our benefits**
* An exciting responsible position in a **growing and secure company** in a collegial atmosphere with a first name-culture
* **Flat hierarchies** and open-door policy in a **future-oriented and sustainable industry**
* Fruit & vegetables, regular employee events and various perks via corporate benefits - we also conduct regular employee surveys to evaluate your satisfaction
* E-Learning platform, employee referral program, development opportunities within the company
* "**Leading the resource revolution**" - together at TOMRA we are working to create a sustainable future - become part of it!
*At TOMRA, we are committed to equal opportunities and diversity. We therefore welcome applications that enrich our diversity. We therefore particularly encourage female applicants to apply to TOMRA.*