Delivery Lead(m/w/x)

# Delivery Lead **Munich, Germany** | **Full time** **Delivery Lead** In this role you will be joining a team that is dedicated to supporting one of PTC’s largest corporate initiatives in its transition to SaaS. The SaaS Delivery Management Office (sDMO) was established to support the conversion of globally deployed Windchill PLM systems from an on-premises environment to SaaS. Leveraging a partner centric delivery model, you will have the unique opportunity to lead multiple System Integrators and Project teams across multiple conversions to ensure the success of their delivery. You will have the opportunity to work with some of the largest and most respected companies in the world, as well as their implementation partners, across a wide range of industries; including, High Tech, Industrial Products, Electronics and Med Device, and help our customers bridge the gap between the technology of today and the world of tomorrow. The sDMO is comprised of Technical Solution Architects and Delivery Leads, offering a full spectrum of implementation and delivery support for projects of various size and scope. You will also work closely with the extended PTC ecosystem including SO&S, Product Management, the Customer Success organization, R&D, and Technical Support to ensure proper scope, resources, and dependencies are being defined and developed properly. **Day-To-Day Responsibilities**: * Collaborate with sales, partners and customers on the development of qualified proposals and SOW’s * Ensure project teams are properly mobilized and structured for successful delivery * Delegate tasks and provide direction to multiple project managers * Monitor and support multiple projects and project teams to ensure the realization of value, quality, and on-time delivery of defined scope * Coordinate with the PTC ecosystem to resolve complex project issues to avoid impeding progress * Communicate project status regularly to various stakeholders * Perform risk management to mitigate potential risks * Support the development of a detailed integrated project plan * Ensure changes to the project scope, schedule and costs leverage appropriate verification techniques and change management processes * Ensure the conversion process is followed and meets quality standards **Requirements:** * Proven customer-facing program management experience of SaaS Implementations * Strong leadership, escalation management and problem solving skills * Excellent customer facing and internal communication skills (written and verbal) * Strong working knowledge of project management software tools and methodologies * Bachelor’s degree and 5+ years of Program Management experience * Availability to travel up to 15% time, including overnight and international travel * Experience with PLM implementations and PMP certification are a plus **Skills and knowledge:** * Leadership * Proven ability to work in a complex and evolving environment with tight deadlines * Planning * Delegation * Problem Solving * Working knowledge of the Microsoft Office Suite * Experience with Agile and Waterfall methodologies * Solid organizational and analytical skills * Risk Management * Detail oriented