You enhance customer value through data-driven strategies and simplification initiatives while coordinating cross-functional efforts to ensure effective product migration and optimization.
Anforderungen
- •Familiarity with fixed telco products
- •Excellent problem-solving skills
- •Hands-on experience managing migrations
- •Great communicator in German and English
Deine Aufgaben
- •Develop data-driven engagement strategies for B2B clients.
- •Create tailored customer lifecycle initiatives.
- •Design and execute the simplification program.
- •Optimize legacy products and customer base.
- •Analyze customer and product data for opportunities.
- •Co-develop segmentation models for migration efforts.
- •Coordinate cross-functional collaboration and communication.
- •Oversee campaign execution and governance.
- •Track KPIs and manage risks for migration activities.
Deine Vorteile
Anonymous consulting and coaching
Daily food voucher
Flexible working hours
Health offers for fitness
Job ticket for commuting
Childcare in company kindergarten
Holiday childcare for school kids
Multifaceted learning opportunities
Home office options
Original Beschreibung
Customer Value Manager (f/m/d) - Fixed Products
| Customer Value Manager (f/m/d) - Fixed Products |
Vienna | asap | fulltime | unlimited
**Your Team**
This team drives strategic customer lifecycle initiatives for our B2B clients, focusing on long-term value creation through data-driven engagement and tailored solutions. It leads cross-functional efforts to simplify legacy products and customer structures, ensuring efficient migrations, improved customer experience, and business growth.
* Drive long-term value for B2B clients by developing data-driven engagement strategies and tailored customer lifecycle initiatives
* Lead the design and execution of our simplification program, focusing on legacy product and customer base optimization in line with strategic business goals
* Analyze customer and product data to identify rationalization opportunities, and co-develop segmentation models to guide migration and simplification efforts
* Coordinate cross-functional collaboration, oversee communication and campaign execution, and ensure governance, KPI tracking, and risk management for all migration activities
* Are you familiar with fixed telco products and confident in using data to shape customer strategies and migration plans?
* You have excellent problem-solving and analytical skills?
* Do you have hands-on experience managing complex platform migrations and driving cross-functional projects to success?
* You are a great communicator in german and english and want to get things done?
At Magenta, we believe in diverse employees and live equal opportunities. We welcome all applications regardless of cultural and social background, age, gender, nationality, religion, disability or sexual orientation. Magenta connects all people.
* We want to win together
* T- you can count on me
* We challenge the status quo
* We are optimistic about our digital future
* No bullshit bingo we are honest, authentic & humorous
* We connect more with each other and with our customers
That sounds good to you?
THEN WE MIGHT BE THE RIGHT ONES FOR YOU.
* At Magenta you can get anonymous and competent consulting and coaching for free any time you need it.
Employee assistance services
* We support you with a food voucher for every working day.
Food voucher
* Flexible working hours put you in the driving seat. You decide when you want to work on shaping the digital future.
Flexible working hours
* Use our health offers to stay fit.
Health care
* The job ticket is the easy and ecofriendly way to commute to work.
Job ticket
* Your children are in the best of hands in our company kindergarten For school kids we provide childcare during the holidays.
Childcare
* With our multifaceted learning offer you can grow beyond yourself.
Learning offers
* Homeoffice is part of our everyday life. You can work with your colleagues virtually.
Homeoffice
We will still talk about that later, but you should know: depending on your qualifications, your experience and your commitment we offer an attractive, market compliant salary of at least EUR 50.000 per year.