Customer Project Manager(m/w/x)

## Customer Project Manager 100% (d/m/f) ###### Permanent employee, Full-time ·Basel,Visp --- ##### Your mission We are looking for a Customer Project Manager to manage the entire project cycle. Your responsibilities will include, * Coordinating the contracted deliverables of assigned customer program with internal project team members. Organizing external kick-off and alignment with the scope of work. * Coordinating hand over from development labs to production site or from one to the other project circle, e.g. from development to commercial project circle. * Owing customer relationship, i.e., collaborating with customer in proactive & strategic manner. Acting as primary point of contact for customer. Leading the joint customer project team meeting. * Ensuring any issues or risks are managed proactively and if required escalated internally at ten23 and/or to a joint steering meeting with the customer. Performing and sharing of lesson learned and evaluating areas of improvements. * Coordinating the regulatory and submission process, in liaison with Customer (project specific). Tracking the writing or review of regulatory dossiers of our customers with the internal team. * Initiating of invoices of executed Work Packages. Reporting completed revenues and revenue outlook. * Initiating of scope changes in collaboration with respective departments to estimate efforts and thus related extra-costs. Requesting approval for suggested pricing from BD. * Ensuring good internal stakeholder management, e.g., with BD and Finance. * Sharing best practice and alignment with other PM’s. ##### Your profile We are looking for someone with: * Bachelor’s Degree (or equivalent) level of qualification in life sciences, Medicine, Pharmacy, Nursing or related field or equivalent combination of education and experience. * Strong knowledge of Good Clinical Practice/ICH guidelines, regulatory requirements, drug development process and clinical monitoring procedures. * Clinical research organization (CRO) and relevant therapeutic experience preferred. * Strong ability to manage time and work independently. * Ability to embrace new technologies. * Excellent communication, presentation, interpersonal skills, both written and spoken * Flexibility and the ability to mentor and manage new staff and to handle multiple tasks to meet deadlines delivering high quality work in a dynamic environment. ##### Why us? We offer a dynamic environment where you can contribute meaningfully, collaborate with exceptional minds, and unlock your full potential. Here's what sets ten23 apart: * A valuable and impactful career development opportunity in an inspiring environment * Flexible working arrangements and environment with an open culture and diverse workforce * The opportunity to work with and learn from highly qualified and experienced employees * Our learning and self-developing culture offers a wide range of training options * Competitive pension fund plan, annual bonus, and other financial and non-financial benefit At ten23 we believe in self-responsibility and mutual trust. Therefore, we will provide our employees as much flexibility as possible and limit any bureaucracy to a minimum, whilst ensuring compliance with all applicable laws. ##### About us While most applicants fall short of 100% qualifications, we embrace diverse perspectives and encourage applications from all qualified candidates, regardless of background. Women & underrepresented groups, we see you! Join Us & Make a Difference! ten23 champions equal opportunity and is committed to diversity and inclusion.