You manage and optimize the Dynamics 365 CRM environment, providing user support and automating processes while collaborating with the Power BI team to effectively utilize CRM data.
Anforderungen
- •Completed training in the IT sector
- •Knowledge of HTML programming language
- •Knowledge of .NET programming language
- •Knowledge of Java programming language
- •Experience with CRM systems
- •Strong analytical thinking skills
- •Solution-oriented way of working
- •High willingness to learn
- •Teamwork skills
- •Communication skills
Deine Aufgaben
- •Administer and monitor Microsoft Dynamics 365 CRM.
- •Provide first-level support for CRM key users.
- •Optimize and expand Dynamics 365 standard modules.
- •Test and document changes in Dynamics 365.
- •Develop and implement Power Automate flows.
- •Serve as point of contact for Power BI development.
Original Beschreibung
## Job Description
* Ensuring smooth operations through the administration and monitoring of the Microsoft Dynamics 365 CRM environment
* First level support for our CRM key users, serving as the primary point of contact for any technical questions
* Expanding and optimizing the Dynamics 365 standard modules, including testing and documentation of all changes
* Developing and implementing Power Automate flows to automate Dynamics 365 CRM business processes
* Central point of contact for the Power BI development team and support in utilizing Dynamics 365 CRM data in Power BI
## Qualifications
* Completed training in the IT sector or a comparable qualification
* Knowledge of programming languages such as HTML, .NET or Java is an advantage
* Experience in working with CRM systems desirable
* Strong analytical thinking skills and solution-oriented way of working
* High degree of willingness to learn as well as teamwork and communication skills
## Additional Information