Country Operations Manager(m/w/x)

## Country Operations Manager (f/m/x) **About the role:** We’re looking for hustlers, people who get sh\*t done, thrive in the field, and aren’t afraid to roll up their sleeves. As a Country Operations Manager, you’ll be on the ground with our guests, owners, and service partners, driving real impact. You’ll own local operations, push for excellence at every touchpoint, and be the go-to person for performance in your market. This is your chance to be the face of the business — connect strategy with action, lead from the front, and raise the bar. **Ready to lead, grow, and raise the bar? Let’s build something great in Austria.** **You will have an impact on:** * Elevating operational performance and **pushing for excellence** across all local touchpoints * Owning the **day-to-day execution and performance** of our operations in **Austria** * Being the **single point of accountability** for local performance across functions * **Collaborating with central functional leads** to co-create and localise strategic initiatives * Ensuring every property is **ready, compliant, and exceeds guest expectations** at all times * Fix what doesn’t work and scale what does * Reporting on **country-level P&L**, operational KPIs with full transparency and ownership ## Requirements **What you will add to our Crew:** * An **inspiring leadership presence** that energises teams and gets results * Proven experience in **team leadership and performance management** * A collaborative mindset and the ability to align global vision with local execution * **A structured, data driven operator** who brings clarity and accountability * Background in **P&L oversight, business operations**, or business scaling * Customer-first mindset with the ability to **execute at both strategic and tactical levels** * The drive to **scale what works, fix what doesn’t, and never settle** * **Fluent in German (C1-C2) and English, with confidence navigating local regulations and stakeholders** **Our current benefits** * **Work Environment & Support:** Flexible working hours with a flexible work set-up combining office & remote work * **Food & Beverage:** Free drinks, fruit and veggie baskets, beer, and pizza after All Hands * **Sport:** Subsidized Qualitrain Subscription (includes: unlimited Beat81 classes, Holmes Place, Yoga studios, Boulder Halls, etc. * **Mental Well-being:** Access to our mental health platform offering regular 1o1 sessions with coaches, trainers and psychologists * **Travelling:** Free yearly stay in one of our apartments of your choice * **Tech:** Possibility to choose between Windows Lenovo or Macbook * **Culture:** Yearly Company Offsites, regular team events, Christmas party, summer party, budget for your birthday **What joining our team means for you** You will be part of a dynamic team of top-tier professionals from every domain, all united by a relentless drive. We are dedicated to nurturing and pushing each of our team members to unleash the best version of their professional selves. We believe in a culture of trusted ownership, caring meritocracy, and constructive feedback where we elevate each other while constantly challenging the status quo. Join a dynamic, young company with an entrepreneurial culture operating at lightning speed — with eyes set on global horizons!