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Commercial Operations Systems Specialist

Leica Microsystems GmbH

Überblick

unbefristet
Keine Angabe
Vollzeit
Berufserfahren
nur vor Ort

KI-Zusammenfassung

You will support Leica Microsystem’s commercial community, ensuring robust design and stable operations of systems, applications and processes. You will be main partner to the IT team and help translating business needs into technical requirements.

Erforderliche Skills

IT supportSAP ERP managementSAP CRM managementTraining usersCommunication skillsProblem-solving skillsCollaboration skills

Ausbildung

Bachelor's Degree

Tools & Technologien

SAPQuoting ToolEDI systemsSalesforce

Sprachen

Englischverhandlungssicher
Deutschverhandlungssicher

Deine Aufgaben

  • Ensure flawless operation of SAP modules
  • Administer LMS quoting tool
  • Support EDI systems
  • Train users in CPQ and SAP
  • Manage customer data integrity

Unternehmen

Leica Microsystems GmbH

Leica Microsystems GmbH partners with customers globally to solve complex challenges and bring the power of science to life.

Mitarbeitende
BrancheIT

Unternehmenskultur

Value diversity and the existence of similarities and differences in the workforce, workplace, and markets.

Diversity & Inclusion

Value diversity and the existence of similarities and differences in the workforce, workplace, and markets.

Originale Stellenbeschreibung

Commercial Operations Systems Specialist

Wetzlar, Germany | Full time

In this critical technical role, you will support Leica Microsystem’s commercial community, by ensuring robust design and stable operations of our systems, applications and processes (SAP, Quoting Tool, Electronic Invoicing). You will be main partner to the IT team and help translating business needs into technical requirements. Further you will drive customer master data management to enable smooth customer service and effective marketing campaigns.

You will be part of an international team of technical experts at the intersection of business and IT, and as such be part of the digitization of the customer experience.

Main Responsibilities:

  • SAP Key User: Ensure the flawless operation, security, and knowledge transfer of SAP modules; support pricing policy enforcement and maintain discounts for accurate quotes and orders.

  • Quoting Tool Administration: Administer and maintain the LMS quoting tool (CPQ) user accounts and profiles; document issues, collaborate with the development team, and conduct follow-up activities and user acceptance testing (UAT).

  • EDI System Support: Support EDI systems for electronic invoicing in EU countries, ensuring correct setup of Bill-to accounts.

  • Training and Miscellaneous Tasks: Train users in CPQ and SAP, provide multilingual training in German and English, and perform additional tasks as required to achieve company goals.

  • Customer Data Management: Manage and ensure the integrity and accuracy of customer data in Salesforce and SAP systems and develop data quality standards

  • Function as subject matter expert in improvement projects at the intersection of commercial and IT

Requirements:

  • Several years of experience in IT support, particularly in the management of SAP ERP and CRM systems.

  • Deep understanding of the modules and processes in SAP Order to Pay.

  • Experience in training users, ideally in an international environment.

  • Strong communication skills in English, or German and any additional European languages are desirable but not mandatory.

  • Problem-solving skills and an independent working style.

  • Ability to collaborate with different departments and international teams.

Zur Übersicht