OP
OPmobility
9 Tage

Cluster IT Operations Manager for DACH & BEL(m/w/x)

Vollzeit
Senior
Keine Angabe
München, Lippstadt

As the Cluster IT Operations Manager for DACH & BEL, you will oversee daily IT operations, ensuring smooth performance and reliability across sites. You will lead a local team, provide hands-on support, and align IT services with business needs while fostering continuous improvement.

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Anforderungen

  • •University degree, Engineering School with IT specialization, or equivalent by experience
  • •Minimum of 7-10 years of experience in IT infrastructure management
  • •At least 3-5 years of experience in a managerial or supervisory role within IT operations
  • •Proficiency in IT service management, hardware and software troubleshooting, network administration, and IT infrastructure management
  • •Proficiency in local language(s) of assigned country or cluster, along with good command of English
  • •Experience with IT service management frameworks (e.g., ITIL)
  • •Customer focus, delivery, and result orientation
  • •Consistency and reliability; ability to plan and organize activities efficiently
  • •Strong leadership and team management skills
  • •Teamwork, flexibility, and collaboration; ability to work with multicultural teams
  • •Excellent problem-solving and decision-making abilities
  • •Effective communication and interpersonal skills
Bachelor-Abschluss
ODER
Abgeschlossene Berufsausbildung

Berufserfahrung

7–10 Jahre

Deine Aufgaben

  • •Manage daily IT operations across all sites in the assigned country
  • •Ensure availability, performance, and reliability of local IT infrastructure and services
  • •Deliver hands-on L1 support for end-users, addressing hardware, software, and network issues
  • •Coordinate with regional and global IT teams to implement IT policies and standards
  • •Maintain compliance with IT security policies and conduct regular security assessments
  • •Track and report on key performance indicators (KPIs) related to IT operations
  • •Oversee local IT operations team, providing direction and support
  • •Align IT services with local business needs and priorities
  • •Foster a culture of continuous improvement within the IT teams
  • •Manage the local IT budget for cost-effective resource use
  • •Oversee procurement and inventory of IT equipment and supplies
  • •Monitor vendor performance and compliance with contract terms

Tools & Technologien

ITIL

Sprachen

Englisch – verhandlungssicher

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