Du sammelst und verwaltest klinische Daten, übersetzt Symptome in HPO, und unterstützt Kunden bei der Nutzung digitaler Plattformen von Arcensus.
Anforderungen
- •Bachelor’s degree in a related field
- •Master’s degree is a plus
- •Proven clinical data management experience
- •Experience in genetic testing environment
- •Proficiency in HPO terminology
- •Strong understanding of data protection regulations
- •Knowledge of clinical data management practices
- •Excellent attention to detail
- •Strong organizational skills
- •Strong analytical abilities
- •Strong problem-solving abilities
- •Effective communication skills
- •Interpersonal skills
- •Ability to work independently and collaboratively
- •Certification in Clinical Data Management is a plus
Deine Aufgaben
- •Klinische Daten von Patienten sammeln und verwalten
- •Klinische Symptome in HPO-Terminologie übersetzen
- •Genauigkeit der klinischen Informationen im LIS sicherstellen
- •Mit Genetikern und Klinikern zur Datenerfassung zusammenarbeiten
- •Kommunikation zwischen Arcensus und Kunden sicherstellen
- •Neue Kunden beim Onboarding zu digitalen Plattformen unterstützen
- •Bestehende Kunden bei der Pflege klinischer Dokumentation unterstützen
Deine Vorteile
Flexible Zeitgestaltung
Faire Vergütung
Zugang zu gemeinsamen Firmenleistungen
Flache Hierarchien
Original Beschreibung
## Clinical Data & Customer Service Manager (m/f/d)
###### Permanent employee, Full or part-time ·Remote (Germany based)
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##### Your Responsibilities
Do you want to work in a fast-growing, dynamic, and international biotech company? Do you want to contribute to a better world by building the leading genetic testing company?
This means you'll get to experience all stages of the development of a start-up and actively work on new and innovative products in the field of high-end genetic research and analysis. As part of an agile and interdisciplinary team and you'll have the opportunity to develop professionally and personally as we create a successful venture together on a global scale.
**Y****our tasks**
* Collect and manage clinical data from patients subjected to genetic testing.
* Translate clinical symptoms into HPO terminology to ensure standardized and accurate data representation.
* Ensure the accuracy, completeness, and consistency of clinical information in our proprietary laboratory information system (LIS).
* Collaborate with geneticists, clinicians, and other healthcare professionals to gather and verify clinical data
* Ensure smooth operations and communication between Arcensus and its customers in relation to customer queries, complaints, logistics of patient samples, delivery of reports
* Provide support to new customers in getting onboarded to the digital platforms of Arcensus
* Provide support to existing customers in accurate maintenance of clinical documentation
##### Your Qualifications
* Bachelor’s degree in Life Sciences, Health Information Management, or a related field; Master’s degree is a plus.
* Proven experience in clinical data management, ideally in a genetic testing environment.
* Proficiency in translating clinical symptoms into HPO terminology.
* Strong understanding of data protection regulations and clinical data management practices.
* Excellent attention to detail and organizational skills.
* Strong analytical and problem-solving abilities.
* Effective communication and interpersonal skills.
* Ability to work independently and collaboratively within a multidisciplinary team.
* Certification in Clinical Data Management (e.g., CCDM) is a plus.
##### Why us?
* Flexible time management
* Fair compensation
* Access to company-shared benefits like E-Scooter, Bikes, Team Events, warm and cold beverages
* Flat hierarchies