You engage with clients to understand their goals and drive account growth, collaborating with internal teams to ensure high-quality delivery and effective project management in the automotive industry.
Anforderungen
- •5+ years in IT, account management, or sales
- •Minimum 5 years in the automotive industry
- •Strong technical acumen
- •Proven ability to coordinate complex accounts
- •Fluent in English and German
Deine Aufgaben
- •Act as the client's voice within CES.
- •Build trusted relationships with client stakeholders.
- •Understand client goals and tech landscape.
- •Identify cross-sell opportunities with partners.
- •Collaborate with market leaders on account plans.
- •Drive revenue growth through strategic planning.
- •Ensure contract renewals and account health.
- •Lead virtual teams for high-quality delivery.
- •Monitor KPIs like margin and staffing mix.
- •Oversee fixed-price projects for timely delivery.
Deine Vorteile
Work with top-tier clients
Collaborate with global experts
Career learning and growth
Innovative and impactful company
Original Beschreibung
# Client Success Manager - Automotive industry (m/w/d)
**DEU - NI - WOLFSBURG** | **Full time**
**Job Description:**
**Drive innovation. Empower clients. Shape the future of mobility.**
### About the Role
As a **Client Success Manager (CSM)**, you’ll be the strategic partner and trusted advisor for key automotive clients. You’ll lead the orchestration of cross-functional teams across offerings like **Embedded Software Development**, **R&D**, **Data & AI**, **Custom Applications**, and **SAP**—ensuring seamless delivery, long-term client satisfaction, and sustainable growth. This is a high-impact, client-facing role that blends relationship management, technical insight, and business strategy.
### 🎯 What You’ll Do
**Client Partnership & Growth**
* Be the voice of the client within DXC’s Consulting & Engineering Services (CES)
* Build deep, trusted relationships with client stakeholders
* Understand client goals, programs, and tech landscape to align DXC solutions
* Identify and drive cross-sell opportunities with internal partners
**Revenue & Account Strategy**
* Collaborate with market leaders and industry SMEs to shape account plans
* Drive revenue growth through proactive opportunity creation and strategic planning
* Ensure contract renewals and long-term account health
**Delivery Excellence**
* Lead virtual teams across CES to ensure high-quality delivery
* Monitor KPIs like margin, staffing mix, and automation efficiency
* Oversee fixed-price projects to ensure on-time, on-budget delivery
### ✅ What You Bring
* 5+ years in IT, account management, or sales-related roles
* **Minimum 5 years of experience in the automotive industry**
* Strong technical acumen (hands-on experience not required)
* Proven ability to coordinate complex, multi-offering accounts
* Fluent in English and German
### 🌍 Why Join Us
* Work with top-tier automotive clients on cutting-edge digital transformation
* Collaborate with global experts in a dynamic, inclusive environment
* Shape your career with learning, growth, and leadership opportunities
* Be part of a company that values innovation, integrity, and impact
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