You lead client relationships and strategic initiatives, ensuring effective collaboration with teams to improve customer experiences and achieve financial goals.
Anforderungen
- •10+ years of experience selling enterprise technology
- •Native German speaker, based in Germany
- •2+ years of experience as a Client Director
- •Driven – possesses a strong desire to be successful
- •Disciplined – skilled in managing time and resources
- •Intelligent – possesses aptitude to learn quickly
Deine Aufgaben
- •Provide strategic leadership to clients.
- •Act as the relationship manager for customers.
- •Collaborate with Nexthink solution teams for client outcomes.
- •Manage executive relationships with assigned clients.
- •Oversee global development of assigned accounts.
- •Build trust with clients at all organizational levels.
- •Develop roadmaps to enhance customer experience.
- •Achieve financial targets for licenses and renewals.
Deine Vorteile
Permanent contract
Flexible hours with unlimited vacation
100% remote work
Free access to training platforms
16 weeks fully paid leave for primary caregivers
24/7 accident insurance coverage
Bonuses for successful referrals
Original Beschreibung
## Job Description
You will be responsible for renewals and upsells with a defined set of Nexthink largest existing accounts. You will oversee executive relationship management for assigned accounts and lead virtual teams, including Solution Sales, Solution Consulting, Support, and Professional Services, in supporting our most esteemed clients.
What you get to do in this role:
* Provide strategic leadership to clients
* Be the relationship manager between customers and Nexthink
* Work with the greater Nexthink solution teams to develop a Nexthink solution based on the customer's strategic outcomes
* Manage all Executive relationships between Nexthink and assigned clients
* Oversee worldwide development of assigned accounts, including the development and deployment of worldwide resources
* Build trust and deep multi-tiered relationships through assigned clients' organization, from project/IT teams to CxO level
* Develop a clear roadmap and building capabilities across our clients and Nexthink teams to promote an outstanding customer experience
* Achieve financial targets set out for the assigned clients, including Licenses, Renewals, and Professional Services
## Qualifications
* 10+ years of experience selling enterprise technology in a fast-paced and competitive market
* Native German speaker, based in Germany
* 2+ years of experience as a Client Director or equivalent role with validated multi-million-dollar sales solutions experience and Executive level relationship management
* Driven – possesses a strong desire to be successful
* Disciplined – skilled in managing time and resources, sound approach to qualifying opportunities
* Intelligent – possesses aptitude to learn quickly and establish credibility
## Additional Information
We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.
With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.
If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer:
* 💼 Permanent Contract and a competitive compensation package
* 🏖️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 30 days of holidays we offer) plus 3 company-paid volunteer days.
* 🏡 100% remote work with occasional travels to meet with colleagues and customers
* 📚 Free access to professional training platforms to explore your interests and enhance your skills.
* 🍼 16 weeks of fully paid leave for primary caregivers, extendable up to 8 additional months unpaid, and 6 weeks of fully paid leave for secondary caregivers.
* 🏥 Feel protected with 24/7 accident insurance coverage for any accidents at work or during free time.
* 📣 Bonuses for referring successful hires after three months of continuous employment.