You specialize in optimizing support workflows and implementing intelligent solutions to enhance operations, while promoting a culture of automation and collaboration among stakeholder departments.
Anforderungen
- •Bachelor's degree in Computer Science
- •At least 5 years of experience
- •Strong self-management skills
- •Open-minded individual
- •Automation-driven mindset
- •Strong interpersonal skills
- •Interest in the financial sector
- •Proficiency in SQL
- •Scripting knowledge in Python, Perl, Bash
- •Good knowledge of Jira
- •Experience with PagerDuty or similar systems
- •Experience with Kibana or comparable platforms
- •Solid analytical abilities
- •Knowledge of artificial intelligence a plus
Deine Aufgaben
- •Monitor support workflow performance continuously.
- •Design and implement intelligent solutions for operations.
- •Encourage automation mindset and improve daily tasks.
- •Define and promote best practices in code development.
- •Contribute to achieving the service's objectives.
- •Explore and promote innovative technologies.
- •Plan future migrations for support workflows.
- •Foster collaboration with stakeholder departments.
Original Beschreibung
## Team Mission and Stakeholders
To address the future challenges of the upcoming years, we are restructuring the Application & Platform Resilience department with the goal of streamlining processes and increasing efficiency. As part of this transformation, the Application & Business Support teams will be reorganized into smaller, more specialized units, and will integrate the Forex business support, currently managed by the Forex Production team. The new configuration of the department will maintain a strong focus on promoting an automation-driven mindset.
In line with this, the current Business and Application Support services will be reorganized into four teams:
* Banking & Internal Tools Services
* Financial data & Trading Services
* Post-Trade Services
* Partners & Institutional Services
In addition to these teams, two Automation Engineers will focus on optimizing and automating workflows and processes for the department, proposing innovative and intelligent solutions.
The Automation Engineers will report directly to the Vice Director (VD), granting them the full autonomy to work on processes across all teams and stakeholders within the department.
## Job Description
* Continuously monitor support workflows performance to identify opportunities for improvement and optimize operations across the department and stakeholders.
* Designs, drive and implements intelligent solutions to streamline support and technical operations across the department.
* Foster an automation mindset and look for improvements in teams' daily tasks to reduce manual work and fasten the resolution.
* Define and promote good practices in terms of code development, review, integration and deployment ; in order to strengthen the scalability of our maintained applications and reduce our technical debt.
* Contribute to the successful delivery of the service's objectives
* Explore and promote innovative technologies
* Organize and plan future migrations related to support workflows and process improvements.
* Foster collaboration with the departments that are stakeholders to your team
## Qualifications
* Educational background: Bachelor’s or Master’s degree in Computer Science or a related field
* At least 5 years of experience
* Ability to work autonomously with strong self-management skills.
* Open-minded individual with the ability to challenge and rethink existing processes.
* Automation-driven mindset with the ability to implement efficient solutions, considering automation not just iteratively but with a more strategic and thoughtful approach.
* Strong interpersonal skills, with a commitment to maintaining and fostering positive relationships across teams.
* Strong interest in the financial world and banking sector
* Proficiency in SQL and scripting languages such as Python, Perl, and Bash
* Good knowledge of Atlassian tools, particularly Jira
* Experience with PagerDuty, Nagios or similar monitoring systems
* Experience with Kibana or comparable log visualization and analysis platforms
* Solid analytical and problem solving abilities
* Knowledge of artificial intelligence and its applications is considered a plus
## Additional Information
SQ2