Associate Human Resources Officer(m/w/x)

# Associate Human Resources Officer **Geneva, Switzerland** | **Full time** **Hardship Level** H (no hardship) **Family Type** Family **Family Type** Family **Residential location (if applicable)** **Grade** PR2 **Staff Member / Affiliate Type** Professional **Reason** Regular > Regular Assignment **Target Start Date** 2025-06-26 **Deadline for Applications** July 11, 2025 **Standard Job Description** **Associate Human Resources Officer** Organizational Setting and Work Relationships The Associate Human Resources Officer supports the UNHCR's People Strategy and contributes to the implementation of the 2018 independent Human Resources review, which resulted in the establishment of HR strategic priorities and the reconfiguration and transformation of the Division of People Management (DPM) from a largely transactional model into a strategic business partner for field operations and senior management. Having the right people in the right place at the right time is at the core of enabling UNHCR to protect and respond to forcibly displaced and stateless persons. By attracting, retaining and developing a talented, diverse and agile workforce while nurturing a culture of excellence, respect and wellbeing for all, UNHCR's Human Resources acts as a strategic partner to the organization, enabling a people-centric culture. The Associate Human Resources Officer provides support and assistance in the areas of operational support, workforce planning, assignments and talent acquisition, organizational cultural changes, HR policy implementation and duty of care. The incumbent maintains employee confidence and protects the organization and its workforce by keeping human resources information confidential. The Associate Human Resources Officer is usually supervised by the HR Officer or Senior HR Officer or Head of Office in a Country Operation, or the most senior HR staff in a Regional Bureau. She/he usually supervises HR General Service staff. The incumbent maintains a direct working relationship with a number of units within the Division of People Management (DPM). The incumbent also works closely with the Senior HR Partner, the Senior Medical Officer and the Senior Staff counsellor for his/her region. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity. Duties Workforce Operational Support: - Assist in implementation of HR initiatives that support organizational culture change such as good people management practices, and promoting gender, inclusion and diversity. - Implement HR operational activities to ensure timely provision of HR solutions, prioritizing according to the needs and risks. - Contribute to the development of a HR customer service-oriented culture that values proactivity, continuous improvement, innovation and high performance. - Provide support, guidance and trainings to HR staff. Assignments and Talent Acquisition: - Coordinate the process of recruitment, assignment and reassignment of locally-recruited staff and affiliate workforce, also assisting with set up and running of (Regional) Assignments Committee where relevant. - Assist in organizing outreach campaigns to attract diverse applicants. Ensure proper consideration is given to all applicants without distinction on the grounds of race, color, sex, national origin, age, religion, disability, sexual orientation and gender identity. - Analyse, track and report on recruitment and assignments trends for management, including efforts to reach gender parity. - Take a proactive approach to risk management in the areas of recruitment, ensuring the issues are identified, addressed and reported and, where appropriate, escalated. Advice to managers and staff, and contribution to an inclusive work environment: - Build dialog and outreach with staff; answer questions, and provide information to staff as to where to go for help or ask questions. - Be proactive in identifying issues, themes and patterns affecting the workforce's health and welfare, including sexual harassment and abuse of authority. - Ensure that on-boarding, induction, re-integration into the workplace and off-boarding support, is provided to colleagues. Induction programmes should include information on Protection from Sexual Exploitation and Abuse (PSEA) and Sexual Harassment, Code of Conduct as well as workforce's rights and obligations. HR policies and inter-agency: - Enforce compliance with UNHCR's Human Resources policies and procedures and the UN staff rules, regulations and UNHCR administrative instructions. - Participate in the ICSC survey on living conditions and classification of duty stations as well as in the UN Country Team local staff salary survey and other local inter-agency HR-related fora and initiatives. Duty of Care: - Contribute to establishing and maintaining a medical evacuation plan with senior management, Field safety and the Senior Medical Officer. - Assist in the security and medical evacuations of UNHCR personnel. - Support the implementation of a Duty of Care strategy. Identify and assess issues related to duty of care including physical, mental health and safety of UNHCR's workforce, promoting workforce balance. For positions in Regional Bureaux only: In the absence of a Senior Talent Development Officer in the Bureau: - Contribute to the implementation of a talent development strategy for UNHCR workforce in the region, in line with UNHCR's needs and staff members' career planning. - Contribute to the implementation of a talent sourcing and acquisition plan to identify talent mainly among but not limited to national staff and affiliate workforce in the region. - Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s). - Perform other related duties as required. Minimum Qualifications Education & Professional Work Experience Years of Experience / Degree Level For P2/NOB - 3 years relevant experience with Undergraduate degree; or 2 years relevant experience with Graduate degree; or 1 year relevant experience with Doctorate degree Field(s) of Education Human Resources Management; Human Resources Development; Personnel Administration; Business Administration; or other relevant field. Certificates and/or Licenses Not specified. Relevant Job Experience Essential Experience working in Human Resources. Knowledge of general HR policies, processes and systems. Desirable Experience in one or more of the following areas: HR Administration, workforce planning, recruitment, HR policy or talent development. Experience in HR information technology systems and tools. Experience in field humanitarian operations and/or emergency settings. Experience working with the United Nations. Experience working in a multi-cultural setting. Functional Skills HR-Local mass recruitment HR-Talent Development and Nurturing HR-HR data and people analytics HR-Employee Relationship Management SO-Learning Agility HR-HR Business Partnering MG-Client Relationship Management HR-Inclusion, Diversity and Gender strategy design and implementation (Functional Skills marked with an asterisk\* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates. **Desired Candidate Profile** - Demonstrated experience in recruitment and assignments processes, and particularly senior-level assignment procedures; deep understanding of Recruitment and Assignments Policy; - Demonstrated excellent experience in research, analytical skills and drafting; - Demonstrated excellent knowledge of English and French languages (both written/oral); - Demonstrated competencies in innovation and effective managing of competing priorities, along with flexibility to work beyond regular work hours when needed; - Excellent interpersonal skills, responsiveness and delivery of results is essential; - Strong communication skills and experience in dealing with internal and external senior level counterparts and navigating complex reassignment processes; - Substantial knowledge acquired through experience and study of personnel rules and regulations/entitlements as applied in the UN system in general and UNHCR in particular; - High IT affinity with excellent computer skills and working knowledge in MS office applications and experience in working with an ERP system; - Knowledge and experience of Workday applications used in the eligibility and screening/posting process. **Required languages (expected Overall ability is at least B2 level):** French , **Desired languages** , **Operational context** ## Occupational Safety and Health Considerations: ## Nature of Position: The Division of People Management aims to put people at the heart of everything we do, from talent management, HR policy and strategy to occupational health, workforce planning and safeguards against abuse and harassment. We partner with colleagues across the organization to build a skilled, diverse, and compassionate workforce that can rise to today’s challenges and prepare for the future. We harness technology and foster strong partnerships to shape a more responsive, strategic, and sustainable people function. Our goal is to support every UNHCR colleague, wherever they are, with the tools, trust, and care they need to thrive, lead, and serve with purpose. As global challenges grow more complex and displacement crises demand increasingly innovative responses, UNHCR’s workforce must be equipped with the right skills to remain effective. The broader vision for a modernized UN system under UN 2.0 and UNHCR’s shift to sustainable programming highlight the need to adapt talent management and development. These challenges have called for a more focused and impactful Learning and Development (L&D) model, ensuring that the workforce is equipped with the skills, tools, and leadership capabilities required to thrive in a dynamic and complex operational environment. To address these needs, the Integrated Talent Management Service (ITMS) will replace the Assignments and Talent Mobilization Service (ATMS), with a mandate to ensure that UNHCR has the right talent in place through integrated management of assignments, talent acquisition, and development. ITMS will build a high-performing, resilient, and engaged workforce by strategically investing in leadership, people management, and performance. The future structure, to be rolled out in August to October 2025, will be supported by an organizational ecosystem for L&D that relies on close partnerships with Divisions, Regional Bureaux, and other entities. As part of ITMS, the Assignments and Mobility Section (AMS) is pivotal in strategically managing workforce assignments to align with UNHCR’s operational and strategic objectives. Within AMS, the Recruitment and Assignment Unit oversees recruitment, eligibility screening, selection, and assignment processes for International Professional positions, ensuring fairness, transparency, and efficiency in accordance with UNHCR’s Recruitment and Assignments Policy (RAP). The Associate Human Resources Officer is an integral part of AMS, supporting the Section with all matters related to the organization of interviews for senior positions (P-5 and D-1) and eligibility to international posts of international staff members. Regular contacts are held with internal and external parties, including other colleagues in AMS/APRS/HRSS, as well as Functional Units, other managers in HQs and in the Field, in order to properly coordinate assignments issues. The job requires effective and cordial working relationship with UNHCR staff members and other counterparts within the organisation as well as outside in order to ensure expedition of required action (s). The incumbent is expected to observe discretion, due confidentiality and courtesy in all his/her dealings with staff members and the counterparts. The Associate Human Resources Officer supports the Head of Unit in organizing mandatory high-profile interviews for senior positions (P-5 and D-1) as per the requirements set in para 20 of the RAP and providing advice on all policy related issues in the unit, and in particular all issues related to interviewing/eligibility/RAP. ## ## Living and Working Conditions: **Additional Qualifications** *Skills* *Education* Bachelor of Arts: Business Administration, Bachelor of Arts: Human Resource Development, Bachelor of Arts: Human Resources Management, Bachelor of Arts: Personnel Administration *Certifications* *Work Experience* **Competencies** Accountability, Analytical thinking, Change capability & adaptability, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Managing performance, Managing resource, Organizational awareness, Planning & organizing, Teamwork & collaboration **UNHCR Salary Calculator** ## ## Compendium Add. 1 to the Bi-Annual 2025 Compendium - Part B **Additional Information** **Functional clearance** This position doesn't require a functional clearance