Alpiq AG
OT Network & System Engineer(m/w/x)
Vollzeit
Berufserfahren
Keine Angabe
Olten
AL
Alpiq AG1 Monat
Application Engineer - IT Corporate(m/w/x)
Vollzeit
Berufserfahren
Keine Angabe
4600 Olten
Nejo KI-Zusammenfassung
In this role, you will bridge the gap between internal teams and service providers, ensuring the smooth operation of corporate applications. Your day-to-day responsibilities will include managing incidents, supporting projects, and contributing to automation initiatives to enhance the user experience.
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Anforderungen
- •Bachelor’s degree in Information Technology, Computer Science, or related field
- •Minimum 3 years of experience in a similar role
- •Basic coding and debugging skills in at least one language
- •Knowledge of databases and SQL
- •Good understanding of APIs (REST/SOAP) and system integrations
- •Familiarity with cloud platforms (AWS, Azure, GCP)
- •Familiarity with ITIL processes (Incident, Problem, Change, Service Request Management)
- •Hands-on experience with ticketing tools (e.g., Jira, ServiceNow) and basic database or scripting knowledge
- •Excellent communication and documentation skills in English
- •Experience with Document Management Systems and document formats is a plus
- •Experience with Cloud-DMS or hybrid architectures and knowledge in workflow and process automation is a plus
- •Strong service orientation and customer focus
- •Analytical and structured problem-solving approach
- •Curiosity and willingness to learn new applications and tools
- •Ability to adapt to change and work collaboratively across teams and vendors
- •Passion for continuous improvement and automation
Bachelor-Abschluss
Berufserfahrung
3 Jahre
Deine Aufgaben
- •Act as an interface between internal teams and service providers
- •Ensure clear communication and ticket ownership
- •Document processes in line with Alpiq standards
- •Support new demands and projects with IT and business areas
- •Manage incidents and service requests for corporate applications
- •Monitor system performance and execute regular maintenance
- •Deploy updates and ensure timely patching for security compliance
- •Contribute to automation initiatives to enhance user experience
- •Support integration initiatives and manage application interfaces
- •Maintain up-to-date technical and functional documentation
- •Participate in service reporting and KPI tracking for SLAs
- •Support continual improvement through feedback and user analysis
- •Handle escalations from Level 1 support and perform root cause analysis
- •Identify recurring issues and propose preventive solutions
Tools & Technologien
JavaC#PythonSQLAWSAzureGCPJiraServiceNow
Sprachen
Englisch – verhandlungssicher
Deutsch – Grundkenntnisse
Französisch – Grundkenntnisse
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Alpiq AG erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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