In this role, you manage account relationships, meet sales targets, and provide customer insights while collaborating with teams to improve sales strategies and enhance customer experiences.
Anforderungen
- •Bachelor’s Degree preferred
- •2 - 4 years sales experience
- •Exceptional communication skills
- •Highly motivated and positive attitude
- •Adept computer skills in CRM and Microsoft Office
- •Ability to work independently and in a team
- •Ability to multi-task and prioritize
- •Excel in negotiation and relationship building
- •Reliable, trustworthy, detail-oriented
Deine Aufgaben
- •Utilize CRM and other systems for territory management.
- •Prepare regular sales reports and forecasts.
- •Provide insights and recommendations from sales data.
- •Achieve revenue targets and sales KPIs.
- •Develop strategies to exceed sales goals.
- •Negotiate terms with customers for profitable agreements.
- •Build and maintain relationships with existing customers.
- •Resolve escalated customer issues beyond service level.
- •Maintain accurate contacts and accounts in CRM.
- •Own and grow assigned accounts.
- •Communicate with teams to boost sales and market reach.
- •Sell consultatively to enhance customer value.
- •Use customer feedback for product ideas and updates.
- •Prepare price quotations for new and existing customers.
- •Contribute to Inside Sales team's revenue goals.
- •Support Inside Sales in exceeding pricing objectives.
- •Collaborate with marketing and customer service teams.
- •Provide regular sales reports in team meetings.
- •Engage in ongoing sales and product training.
Original Beschreibung
# Account Manager, Sales
**Fulda, Germany** | **Full time**
## Job Requirements
**Job Requirements and Responsibilities:**
• Utilize commercial systems and processes to effectively manage assigned territory (CRM, tableau, Key Account Plans).
• Prepare regular sales reports and forecasts for management review.
• Provide insights and recommendations based on sales data and market analysis.
• Achieve revenue targets and sales KPIs.
• Develop and implement strategies to meet and exceed sales goals.
• Negotiate terms and conditions with customers to secure profitable and mutually beneficial agreements.
**Customer Relationship Management:**
• Build and maintain strong relationships with existing customers to foster loyalty and repeat business.
• Resolve escalated customer problems, complaints and inquiries that cannot be managed at the customer service level.
• Use CRM to maintain accuracy of all contacts / accounts, manage leads, and progress opportunities.
• Own and Grow Assigned Accounts.
• Communicate with cross-functional teams to increase sales, reach additional markets, and promote new business.
• Sell in a consultative way to increase customer value.
• Use customer feedback to generate ideas about potential new products, product updates and new applications.
• Prepare price quotations to existing and potential new customers.
**Team Engagement:**
• Contribute to Inside Sales team performance, ensuring all revenue goals are met.
• Support Inside Sales team in meeting or exceeding Pricing Goals.
• Work closely with other team members, such as marketing and customer service, to ensure a cohesive and positive customer experience.
• Regular reporting via weekly reports and live team meetings.
• Regular sales and product training required.
**Qualifications:**
• Bachelor’s Degree preferred, engineering /business/marketing.
• 2 - 4 years sales / sales support experience.
• Exceptional communications skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence.
• Highly motivated and positive attitude with strong customer focus.
• Adept computer skills, including proficiency in CRM, Microsoft Office Suite and Teams.
• Ability to work independently as well as in a team in a fast-paced environment.
• Ability to multi-task, prioritize, and manage time effectively.
• Excel in skill of negotiation, building relationships, and product/market knowledge.
• Reliable, trustworthy and detail oriented with good decision-making skills.