BBVA S.A. Niederlassung Deutschland
FinCrime Associate(m/w/x)
Full-timeWith HomeofficeExperienced
Frankfurt (Oder)
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BBVA S.A. Niederlassung Deutschland (German Branch)Transparency Manager/Associate (Compliance)(m/w/x)
Frankfurt (Oder)
Full-timeWith Home OfficeSenior
Description
You will shape the regulatory governance by leading the transparency framework, ensuring every customer interaction and product journey meets the highest standards of fairness.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Degree in Law, Economics, or comparable
- •5+ years experience in regulatory fields
- •Understanding of German consumer protection laws
- •Experience with complaint handling governance (desirable)
- •Analytical abilities to translate regulations
- •Communication and stakeholder-management skills
- •High integrity, discretion, and customer-first mindset
- •Ability to work independently
- •Fluent English skills
- •Fluent German skills
- •Spanish skills (plus)
- •Abgeschlossenes Hochschulstudium oder vergleichbare Studien
- •Mindestens 5 Jahre Berufserfahrung
- •Verständnis der deutschen Verbraucherschutzgesetze
- •Erfahrung mit Beschwerdemanagement-Governance (wünschenswert)
- •Analytische und konzeptionelle Fähigkeiten
- •Kommunikations- und Stakeholder-Management-Fähigkeiten
- •Integrität, Diskretion und kundenorientierte Einstellung
- •Fähigkeit zum selbstständigen Arbeiten
- •Fließende Englischkenntnisse
- •Fließende Deutschkenntnisse
- •Spanischkenntnisse (von Vorteil)
Education
Bachelor's degree
Work Experience
5 years
Tasks
- •Design the Customer Compliance and Transparency framework
- •Lead initiatives for product transparency and marketing compliance
- •Manage disclosures, fees, and customer communication standards
- •Support the Legal team with complaint governance
- •Oversee bank-wide complaint handling from a compliance perspective
- •Ensure compliance with consumer protection and EBA guidelines
- •Manage GDPR intersection points for customer-facing processes
- •Adhere to product governance requirements
- •Oversee the retail bank’s whistleblowing framework
- •Handle investigations and report to management
- •Review product journeys and customer terms
- •Evaluate marketing materials and sales practices for fairness
- •Act as the main contact for regulators and auditors
- •Monitor changes in consumer compliance regulations
- •Provide guidance and coordinate implementation with stakeholders
- •Implement group-wide policies for the German retail business
- •Develop compliance training and awareness programs
- •Partner with internal departments to embed fair-treatment principles
Tools & Technologies
Digital banking
Languages
English – Business Fluent
German – Business Fluent
Spanish – Basic
Benefits
Flexible Working
- •Generous working from home policy
Learning & Development
- •Growth, learning and development opportunities
- •Internal BBVA Campus platform
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of BBVA S.A. Niederlassung Deutschland (German Branch) and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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BB
BBVA S.A. Niederlassung Deutschland (German Branch)Transparency Manager/Associate (Compliance)(m/w/x)
Frankfurt (Oder)
Full-timeWith Home OfficeSenior
New Job?Nejo!
The AI Job Search Engine
Description
You will shape the regulatory governance by leading the transparency framework, ensuring every customer interaction and product journey meets the highest standards of fairness.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Degree in Law, Economics, or comparable
- •5+ years experience in regulatory fields
- •Understanding of German consumer protection laws
- •Experience with complaint handling governance (desirable)
- •Analytical abilities to translate regulations
- •Communication and stakeholder-management skills
- •High integrity, discretion, and customer-first mindset
- •Ability to work independently
- •Fluent English skills
- •Fluent German skills
- •Spanish skills (plus)
- •Abgeschlossenes Hochschulstudium oder vergleichbare Studien
- •Mindestens 5 Jahre Berufserfahrung
- •Verständnis der deutschen Verbraucherschutzgesetze
- •Erfahrung mit Beschwerdemanagement-Governance (wünschenswert)
- •Analytische und konzeptionelle Fähigkeiten
- •Kommunikations- und Stakeholder-Management-Fähigkeiten
- •Integrität, Diskretion und kundenorientierte Einstellung
- •Fähigkeit zum selbstständigen Arbeiten
- •Fließende Englischkenntnisse
- •Fließende Deutschkenntnisse
- •Spanischkenntnisse (von Vorteil)
Education
Bachelor's degree
Work Experience
5 years
Tasks
- •Design the Customer Compliance and Transparency framework
- •Lead initiatives for product transparency and marketing compliance
- •Manage disclosures, fees, and customer communication standards
- •Support the Legal team with complaint governance
- •Oversee bank-wide complaint handling from a compliance perspective
- •Ensure compliance with consumer protection and EBA guidelines
- •Manage GDPR intersection points for customer-facing processes
- •Adhere to product governance requirements
- •Oversee the retail bank’s whistleblowing framework
- •Handle investigations and report to management
- •Review product journeys and customer terms
- •Evaluate marketing materials and sales practices for fairness
- •Act as the main contact for regulators and auditors
- •Monitor changes in consumer compliance regulations
- •Provide guidance and coordinate implementation with stakeholders
- •Implement group-wide policies for the German retail business
- •Develop compliance training and awareness programs
- •Partner with internal departments to embed fair-treatment principles
Tools & Technologies
Digital banking
Languages
English – Business Fluent
German – Business Fluent
Spanish – Basic
Benefits
Flexible Working
- •Generous working from home policy
Learning & Development
- •Growth, learning and development opportunities
- •Internal BBVA Campus platform
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of BBVA S.A. Niederlassung Deutschland (German Branch) and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
BBVA S.A. Niederlassung Deutschland (German Branch)
Industry
FinancialServices
Description
BBVA is a global financial group founded in 1857 with a customer-based approach, operating in over 25 countries and serving millions of customers worldwide.
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- BBVA S.A. Niederlassung Deutschland
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