MOIA
IT Support - Digital Workplace(m/w/x)
Full-timeWith HomeofficeExperienced
München
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OPOptiSigns Inc.
Technical Support & Pre-Sales Manager B2B SaaS & Digital Signage(m/w/x)
München
from 65,000 / year
Full-timeWith Home OfficeExperienced
Nejo AI Summary
Resolving complex technical issues for cloud-based digital signage solutions and patented hardware. Deep technical understanding, network, and OS proficiency required. 26 days vacation, choice of MacBook or Dell XPS, 4K monitor.
Requirements
- Solid professional experience (2-4 years) in technical B2B support, pre-sales, or Sales Engineer in SaaS
- Deep technical understanding mandatory
- High proficiency with networks
- High proficiency with operating systems
- Ideal proficiency with A/V systems
- Native-level German (minimum C1)
- Fluent English
- Third language (Spanish, French, or Arabic) is a strong plus
- Proficiency in modern support or CRM systems
- Valid EU work permit
- Fully available for initial stay in USA
- Associate Degree
Tasks
- Analyze and resolve complex technical issues
- Support digital signage, media player hardware, networks, and operating systems
- Improve the knowledge base with each resolved ticket
- Support sales team with technical expertise
- Conduct specialized product demonstrations
- Guide strategic customers through onboarding
- Identify and structure recurring technical trends
- Pass customer feedback to the product team
Work Experience
- 2 - 4 years
Education
- Vocational certification
Languages
- German – Native
- English – Business Fluent
- Spanish – Basic
- French – Basic
- Arabic – Basic
Tools & Technologies
- HubSpot
- Zendesk
Benefits
More Vacation Days
- 26 days vacation
Modern Equipment
- MacBook or Dell XPS
- 4K monitor
Public Transport Subsidies
- €100 monthly public transit subsidy
Company Bike
- Bike-leasing option
Learning & Development
- €1,500 annual L&D budget
Free or Subsidized Food
- Lunch subsidy card
Snacks & Drinks
- Free office snacks
Healthcare & Fitness
- Supplementary private insurance option
Additional Allowances
- Flights, hotel, and per diem coverage
Flexible Working
- Hybrid model
- 1-2 remote days per week
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of OptiSigns Inc. and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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OPOptiSigns Inc.
Technical Support & Pre-Sales Manager B2B SaaS & Digital Signage(m/w/x)
München
from 65,000 / year
Full-timeWith Home OfficeExperienced
Nejo AI Summary
Resolving complex technical issues for cloud-based digital signage solutions and patented hardware. Deep technical understanding, network, and OS proficiency required. 26 days vacation, choice of MacBook or Dell XPS, 4K monitor.
Requirements
- Solid professional experience (2-4 years) in technical B2B support, pre-sales, or Sales Engineer in SaaS
- Deep technical understanding mandatory
- High proficiency with networks
- High proficiency with operating systems
- Ideal proficiency with A/V systems
- Native-level German (minimum C1)
- Fluent English
- Third language (Spanish, French, or Arabic) is a strong plus
- Proficiency in modern support or CRM systems
- Valid EU work permit
- Fully available for initial stay in USA
- Associate Degree
Tasks
- Analyze and resolve complex technical issues
- Support digital signage, media player hardware, networks, and operating systems
- Improve the knowledge base with each resolved ticket
- Support sales team with technical expertise
- Conduct specialized product demonstrations
- Guide strategic customers through onboarding
- Identify and structure recurring technical trends
- Pass customer feedback to the product team
Work Experience
- 2 - 4 years
Education
- Vocational certification
Languages
- German – Native
- English – Business Fluent
- Spanish – Basic
- French – Basic
- Arabic – Basic
Tools & Technologies
- HubSpot
- Zendesk
Benefits
More Vacation Days
- 26 days vacation
Modern Equipment
- MacBook or Dell XPS
- 4K monitor
Public Transport Subsidies
- €100 monthly public transit subsidy
Company Bike
- Bike-leasing option
Learning & Development
- €1,500 annual L&D budget
Free or Subsidized Food
- Lunch subsidy card
Snacks & Drinks
- Free office snacks
Healthcare & Fitness
- Supplementary private insurance option
Additional Allowances
- Flights, hotel, and per diem coverage
Flexible Working
- Hybrid model
- 1-2 remote days per week
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of OptiSigns Inc. and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
OptiSigns Inc.
Industry
IT
Description
OptiSigns is a fast-growing digital signage platform serving over 30,500 customers worldwide, focused on redefining business communication through digital displays.
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