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NANavVis

Senior IT Support Engineer(m/w/x)

München
Full-timeWith Home OfficeSenior

Designing scalable, secure IT solutions for reality capture and digital factory platforms. Cross-platform troubleshooting expertise required. 30 days PTO, EGYM Wellpass subsidy.

Requirements

  • 5+ years IT Support, System Administration, or End User Support
  • Cross-platform troubleshooting expertise (macOS, Windows, cloud, on-prem)
  • Solid Microsoft stack knowledge (Entra ID, Intune, Exchange Online)
  • Root-cause analysis mindset
  • Automation of repetitive tasks
  • Proactive and structured communication
  • Early pattern identification and escalation
  • Effective collaboration with DevOps and Security
  • Linux troubleshooting experience (plus)
  • Atlassian Admin experience (plus)
  • Ownership-driven approach
  • Balancing security and usability
  • Bringing ideas from concept to implementation

Tasks

  • Lead on complex IT issues
  • Resolve root causes of problems
  • Implement long-term improvements
  • Collaborate with Security and DevOps
  • Design scalable, secure solutions
  • Act as Microsoft tooling expert
  • Improve and document best practices
  • Manage Intune compliance policies
  • Automate onboarding processes
  • Roll out password manager
  • Enhance SDOps operations
  • Monitor device compliance
  • Maintain system health
  • Flag issues proactively
  • Update team documentation

Work Experience

  • 5 years

Education

  • Vocational certificationOR
  • Bachelor's degreeOR
  • Master's degree

Languages

  • EnglishBusiness Fluent

Tools & Technologies

  • macOS
  • Windows
  • cloud
  • on-prem
  • Entra ID
  • Intune
  • Exchange Online
  • Linux
  • Atlassian

Benefits

Flexible Working

  • Flexible working hours
  • Hybrid work setup

Bonuses & Incentives

  • Employee referral bonus

More Vacation Days

  • 30 days of paid time off

Healthcare & Fitness

  • EGYM Wellpass subsidy

Public Transport Subsidies

  • Deutschlandticket subsidy

Other Benefits

  • Full visa and relocation support

Company Bike

  • JobRad bike leasing

Additional Allowances

  • Financial support for language classes
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of NavVis and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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