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W.W. R. Grace & Co.

Technical Sales Manager(m/w/x)

Worms
Full-timeWith Home OfficeSenior

Technical account management for FCC products and Refining Catalysts in the chemical industry. 5 years refining industry experience, including 2 years in FCC or resid hydroprocessing, required. Regular customer travel expected.

Requirements

  • Bachelor’s degree in chemical engineering or related technical field
  • Minimum 5 years experience in Refining Industry
  • At least 2 years experience in FCC or resid hydroprocessing
  • Excellent organizational skills
  • Excellent communication skills
  • Excellent presentation skills
  • Adaptability of communication for internal or external needs
  • Ability to work independently
  • Teamwork skills
  • Ability to work in remote environment
  • Ability to travel when required
  • Knowledge of refining technology, operations, and economics
  • Working knowledge of developing value propositions
  • Ability to convey value propositions to customers
  • Clear understanding of refinery organizational designs
  • Understanding of customer value decision-making
  • Skill in building customer relationships
  • Skill in incorporating customer needs into sales planning
  • Skill in incorporating customer needs into product development planning
  • Result orientation
  • Ability to assess quickly
  • Commitment to learning
  • Commitment to personal growth
  • Bachelor’s degree in chemistry, engineering or related field
  • Fluency in English language
  • Advantageous fluency in Russian or other second language

Tasks

  • Manage customer sales and technical relationships
  • Expand customer relationships for FCC products and services
  • Ensure safe and ethical organizational operations
  • Manage account relationships across Refining Catalysts' product lines
  • Maintain strong customer technical and commercial relationships
  • Design, implement, and update customer account plans
  • Drive sales for new and existing accounts
  • Understand industry trends and competitive landscape
  • Identify ways to add customer value
  • Share insights internally
  • Advise on Grace product use, properties, and modifications
  • Manage customer technical requirements
  • Create customer reports with R&D and statistical tools
  • Develop and propose value-adding solutions
  • Visit refineries for technical service
  • Present reports illustrating customer value
  • Train customers on new products and technology
  • Ensure appropriate delivery of products, services, and information
  • Undertake additional project tasks as needed

Work Experience

  • 5 years

Education

  • Bachelor's degree

Languages

  • EnglishBusiness Fluent
  • RussianBusiness Fluent

Tools & Technologies

  • FCC
  • resid hydroprocessing

Benefits

Flexible Working

  • Remote work
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