Autodesk GmbH (Germany)
Technical Adoption Specialist - Civil 3D(m/w/x)
Full-timeOn-siteSenior
München
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AUAutodesk
Technical Account Manager - AECO (German-speaking)(m/w/x)
München
Full-timeOn-siteSenior
Nejo AI Summary
Technical advisor for Autodesk AECO software, supporting enterprise clients with critical issue resolution. 5+ years supporting Autodesk AECO products and cloud services required. Annual cash bonus and stock grants.
Requirements
- Bachelor's degree or equivalent experience
- Minimum 5 years' experience supporting Autodesk AECO products and cloud services
- Strong analytical skills and enterprise troubleshooting experience
- Expert knowledge in workflows and data exchange
- Experience in delivering presentations
- Ability to manage multiple projects and set priorities
- Strong communication in English and German
- Fluency in English and German required
- Strong communicator, relationship builder, takes initiative
- Ability to present technical information to audience
- Technical consulting or project delivery experience with large clients
- Experience in Autodesk Navisworks and/or AutoCAD
Tasks
- Establish and maintain relationships with customers as technical advisor
- Collaborate with Customer Success Manager and Technical Adoption Specialist
- Handle and escalate critical issues
- Monitor service level compliance
- Provide technical assistance and recommendations based on data analytics
- Identify opportunities for improvement initiatives
- Partner with customer IT and design groups for successful installations
- Ensure efficient licensing and performance of Autodesk applications
- Deliver coaching sessions to increase adoption
- Conduct regular support case reviews
- Assess software performance
- Align technical insights with customer objectives
- Manage key events such as major upgrades
Work Experience
- 5 years
Education
- Bachelor's degree
Languages
- English – Native
- German – Native
Tools & Technologies
- Autodesk AECO products
- Autodesk Revit
- Autodesk Construction Cloud
- Autodesk Navisworks
- Autodesk AutoCAD
Benefits
Bonuses & Incentives
- Annual cash bonus
- Commissions for sales roles
Competitive Pay
- Stock grants
Other Benefits
- Comprehensive benefits package
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Autodesk and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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AUAutodesk
Technical Account Manager - AECO (German-speaking)(m/w/x)
München
Full-timeOn-siteSenior
Nejo AI Summary
Technical advisor for Autodesk AECO software, supporting enterprise clients with critical issue resolution. 5+ years supporting Autodesk AECO products and cloud services required. Annual cash bonus and stock grants.
Requirements
- Bachelor's degree or equivalent experience
- Minimum 5 years' experience supporting Autodesk AECO products and cloud services
- Strong analytical skills and enterprise troubleshooting experience
- Expert knowledge in workflows and data exchange
- Experience in delivering presentations
- Ability to manage multiple projects and set priorities
- Strong communication in English and German
- Fluency in English and German required
- Strong communicator, relationship builder, takes initiative
- Ability to present technical information to audience
- Technical consulting or project delivery experience with large clients
- Experience in Autodesk Navisworks and/or AutoCAD
Tasks
- Establish and maintain relationships with customers as technical advisor
- Collaborate with Customer Success Manager and Technical Adoption Specialist
- Handle and escalate critical issues
- Monitor service level compliance
- Provide technical assistance and recommendations based on data analytics
- Identify opportunities for improvement initiatives
- Partner with customer IT and design groups for successful installations
- Ensure efficient licensing and performance of Autodesk applications
- Deliver coaching sessions to increase adoption
- Conduct regular support case reviews
- Assess software performance
- Align technical insights with customer objectives
- Manage key events such as major upgrades
Work Experience
- 5 years
Education
- Bachelor's degree
Languages
- English – Native
- German – Native
Tools & Technologies
- Autodesk AECO products
- Autodesk Revit
- Autodesk Construction Cloud
- Autodesk Navisworks
- Autodesk AutoCAD
Benefits
Bonuses & Incentives
- Annual cash bonus
- Commissions for sales roles
Competitive Pay
- Stock grants
Other Benefits
- Comprehensive benefits package
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Autodesk and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Autodesk
Industry
Construction
Description
The company is a global leader in design and make technology, providing 3D design, engineering, and entertainment software and services.
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