GetYourGuide
Supplier Customer Care Specialist (B2B, Technical Operations) - Maternity Cover(m/w/x)
Full-timeWith HomeofficeExperienced
Berlin
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GEGetYourGuide
Supplier Experience Specialist(m/w/x)
Berlin
Full-timeWith Home OfficeExperienced
Nejo AI Summary
Supporting 14 international sales teams and educating global suppliers on platform updates. Strong communication and data analysis skills with Jira, Excel, and CRM required. Work from anywhere for 30 days, annual growth budget.
Requirements
- 2-4 years prior work experience in customer environment
- Thrives in task and process led atmosphere
- Personable, approachable, and collaborative
- Talented communicator (written and verbal)
- Enjoys data analysis and comfortable with jira, excel, CRM and AI tools
- Self-starter, enjoys problem-solving and process improvement
- Understands customer centricity and applies it with Business Partners
- Understands value of effective time management and prioritization
- Travel, Tour & Activity industry experience is a plus
- Fluent in written and spoken English and one additional European language
Tasks
- Support local sales teams across 14 offices
- Collaborate with international stakeholders to resolve supply issues
- Educate suppliers on platform updates and tools
- Train local sales teams on internal systems and processes
- Lead internal process improvement projects
- Conduct BPO training
- Monitor price, availability, and quality of inventory
- Support new product creation on the platform
- Answer partner emails and questions
- Facilitate supplier onboarding and success
Work Experience
- 2 - 4 years
Education
- High school diploma
Languages
- English – Fluent
- Basque – Fluent
Tools & Technologies
- jira
- excel
- CRM
- AI tools
Benefits
Additional Allowances
- Annual personal growth budget
Mentorship & Coaching
- Mentorship programs
Workation & Sabbatical
- Work from anywhere for 30 days
Team Events
- Quarterly team events
- Yearly company-wide events
Public Transport Subsidies
- Monthly transportation budget
Healthcare & Fitness
- Monthly fitness budget
- Health and wellness benefits
Corporate Discounts
- Discounts on activities
Learning & Development
- Language reimbursement
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of GetYourGuide and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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GEGetYourGuide
Supplier Experience Specialist(m/w/x)
Berlin
Full-timeWith Home OfficeExperienced
Nejo AI Summary
Supporting 14 international sales teams and educating global suppliers on platform updates. Strong communication and data analysis skills with Jira, Excel, and CRM required. Work from anywhere for 30 days, annual growth budget.
Requirements
- 2-4 years prior work experience in customer environment
- Thrives in task and process led atmosphere
- Personable, approachable, and collaborative
- Talented communicator (written and verbal)
- Enjoys data analysis and comfortable with jira, excel, CRM and AI tools
- Self-starter, enjoys problem-solving and process improvement
- Understands customer centricity and applies it with Business Partners
- Understands value of effective time management and prioritization
- Travel, Tour & Activity industry experience is a plus
- Fluent in written and spoken English and one additional European language
Tasks
- Support local sales teams across 14 offices
- Collaborate with international stakeholders to resolve supply issues
- Educate suppliers on platform updates and tools
- Train local sales teams on internal systems and processes
- Lead internal process improvement projects
- Conduct BPO training
- Monitor price, availability, and quality of inventory
- Support new product creation on the platform
- Answer partner emails and questions
- Facilitate supplier onboarding and success
Work Experience
- 2 - 4 years
Education
- High school diploma
Languages
- English – Fluent
- Basque – Fluent
Tools & Technologies
- jira
- excel
- CRM
- AI tools
Benefits
Additional Allowances
- Annual personal growth budget
Mentorship & Coaching
- Mentorship programs
Workation & Sabbatical
- Work from anywhere for 30 days
Team Events
- Quarterly team events
- Yearly company-wide events
Public Transport Subsidies
- Monthly transportation budget
Healthcare & Fitness
- Monthly fitness budget
- Health and wellness benefits
Corporate Discounts
- Discounts on activities
Learning & Development
- Language reimbursement
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of GetYourGuide and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
GetYourGuide
Industry
Tourism
Description
GetYourGuide is the globally leading marketplace for unforgettable travel experiences, helping travelers discover the best things to do.
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