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(Senior) Business Operations Manager Optimization(m/w/x)
Optimizing operational processes and building scalable workflows for a global travel experiences platform. 3+ years in Revenue, Commercial, or Sales Operations required. Hybrid work, annual personal growth budget, 30 days work-from-anywhere.
Requirements
- 3+ years experience in Revenue, Commercial, or Sales Operations, Strategy, Business Process Management, or similar
- Experience in fast-paced tech, marketplace, or SaaS environment strongly preferred
- Deep understanding of Account Management or Sales Operations
- Ideally worked closely with or in Account Management or Sales Operations teams
- Proven record of building and optimizing operational processes at scale
- Ideally supporting globally distributed teams
- Strong project management skills
- Experience leading complex, cross-functional initiatives from concept to delivery and adoption
- Highly analytical with strong business acumen
- Skilled at using data to solve problems, identify opportunities, and inform strategic decisions
- Experience with SQL, BI tools like Looker, Power BI, Tableau a plus
- Excellent communication skills
- Confidence to drive alignment and influence globally diverse stakeholders
- Comfortable working in high-ambiguity, high-growth environments
- Entrepreneurial mindset, self-starter, and driver of change
- Fluent in English
- Other languages are an advantage
Tasks
- Design and optimize operational processes
- Build scalable workflows and best practices
- Empower account management teams globally
- Drive strategic programs for alignment and optimization
- Harmonize local account management activities
- Optimize supply growth and retention
- Collaborate with cross-functional teams
- Identify and solve operational challenges
- Extract and roll out best practices
- Leverage data for supply optimization
- Increase supplier satisfaction and performance
- Develop AI-enabled tools and dashboards
- Deploy reporting solutions
- Enable tracking and decision-making
- Lead high-impact projects
- Manage cross-functional projects
- Measure project success
- Focus on stakeholder alignment
- Implement effective change management
Work Experience
- 3 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Fluent
Tools & Technologies
- SQL
- Looker
- Power BI
- Tableau
Benefits
Flexible Working
- Hybrid working approach
- Work from anywhere (30 days/year)
Additional Allowances
- Annual personal growth budget
Mentorship & Coaching
- Mentorship programs
Team Events
- Quarterly team events
- Yearly company-wide events
Public Transport Subsidies
- Monthly transportation budget
Healthcare & Fitness
- Monthly fitness budget
- Health and wellness benefits
Corporate Discounts
- Discounts on activities
Learning & Development
- Language reimbursement program
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(Senior) Business Operations Manager Optimization(m/w/x)
Optimizing operational processes and building scalable workflows for a global travel experiences platform. 3+ years in Revenue, Commercial, or Sales Operations required. Hybrid work, annual personal growth budget, 30 days work-from-anywhere.
Requirements
- 3+ years experience in Revenue, Commercial, or Sales Operations, Strategy, Business Process Management, or similar
- Experience in fast-paced tech, marketplace, or SaaS environment strongly preferred
- Deep understanding of Account Management or Sales Operations
- Ideally worked closely with or in Account Management or Sales Operations teams
- Proven record of building and optimizing operational processes at scale
- Ideally supporting globally distributed teams
- Strong project management skills
- Experience leading complex, cross-functional initiatives from concept to delivery and adoption
- Highly analytical with strong business acumen
- Skilled at using data to solve problems, identify opportunities, and inform strategic decisions
- Experience with SQL, BI tools like Looker, Power BI, Tableau a plus
- Excellent communication skills
- Confidence to drive alignment and influence globally diverse stakeholders
- Comfortable working in high-ambiguity, high-growth environments
- Entrepreneurial mindset, self-starter, and driver of change
- Fluent in English
- Other languages are an advantage
Tasks
- Design and optimize operational processes
- Build scalable workflows and best practices
- Empower account management teams globally
- Drive strategic programs for alignment and optimization
- Harmonize local account management activities
- Optimize supply growth and retention
- Collaborate with cross-functional teams
- Identify and solve operational challenges
- Extract and roll out best practices
- Leverage data for supply optimization
- Increase supplier satisfaction and performance
- Develop AI-enabled tools and dashboards
- Deploy reporting solutions
- Enable tracking and decision-making
- Lead high-impact projects
- Manage cross-functional projects
- Measure project success
- Focus on stakeholder alignment
- Implement effective change management
Work Experience
- 3 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Fluent
Tools & Technologies
- SQL
- Looker
- Power BI
- Tableau
Benefits
Flexible Working
- Hybrid working approach
- Work from anywhere (30 days/year)
Additional Allowances
- Annual personal growth budget
Mentorship & Coaching
- Mentorship programs
Team Events
- Quarterly team events
- Yearly company-wide events
Public Transport Subsidies
- Monthly transportation budget
Healthcare & Fitness
- Monthly fitness budget
- Health and wellness benefits
Corporate Discounts
- Discounts on activities
Learning & Development
- Language reimbursement program
About the Company
GetYourGuide
Industry
Tourism
Description
GetYourGuide is the globally leading marketplace for unforgettable travel experiences, helping travelers discover the best things to do.
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