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Senior Team Lead, Business Operations & Strategy(m/w/x)

Berlin
Full-timeWith Home OfficeSenior
AI/ML

Shaping CRM and sales tool strategy, implementing AI/data products, coaching a team at a global travel marketplace. 6+ years Sales/Revenue Operations, 3+ years people leadership, and sales tech stack ownership required. Annual personal growth budget, 30 days work from anywhere.

Requirements

  • 6+ years in Sales Operations, Revenue Operations, or Commercial Operations in a high-growth B2B or marketplace environment
  • 3+ years of direct people leadership experience
  • Proven track record owning or co-owning a sales tech stack (e.g. Salesforce, HubSpot, engagement tools, BI)
  • Experience designing and rolling out sales processes and training/enablement programs
  • Exposure to AI or data products in Sales (e.g. scoring, recommendations, conversational intelligence, GenAI tools)
  • Strong analytical and problem-solving skills; comfortable with data and business cases
  • Ability to write clear requirements and collaborate effectively with technical teams
  • Excellent stakeholder management and communication skills
  • Balance of strategic thinking and hands-on execution; high ownership and bias to action
  • Experience in a marketplace, travel, or other two-sided business
  • Experience building internal tools with Product or Engineering
  • Familiarity with enablement platforms or LMS
  • Practical experience deploying or operationalizing GenAI in sales workflows

Tasks

  • Coach and develop a team of Sales Operations specialists
  • Define priorities and set clear goals
  • Ensure reliable, high-quality delivery
  • Lead strategy and roadmap for CRM and sales tools
  • Drive implementations and improvements for data quality
  • Identify and prioritize AI use cases in the sales funnel
  • Partner with Data and Product teams to test and scale AI solutions
  • Design onboarding and ongoing training programs for Sales
  • Create and maintain playbooks, guidelines, and tool documentation
  • Define and track key metrics for tools and processes
  • Align with Sales and cross-functional leaders on priorities
  • Communicate progress to stakeholders

Work Experience

  • 6 years

Education

  • Bachelor's degreeOR
  • Master's degree

Languages

  • EnglishBusiness Fluent

Tools & Technologies

  • Salesforce
  • HubSpot
  • GenAI

Benefits

Flexible Working

  • Hybrid working approach

Additional Allowances

  • Annual personal growth budget

Mentorship & Coaching

  • Mentorship programs

Workation & Sabbatical

  • Work from anywhere for 30 days

Team Events

  • Quarterly team events
  • Yearly company-wide events

Public Transport Subsidies

  • Monthly transportation budget

Healthcare & Fitness

  • Monthly fitness budget
  • Health and wellness benefits

Corporate Discounts

  • Discounts on activities

Learning & Development

  • Language reimbursement program
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of GetYourGuide and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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