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Senior Team Lead, Business Operations & Strategy(m/w/x)
Shaping CRM and sales tool strategy, implementing AI/data products, coaching a team at a global travel marketplace. 6+ years Sales/Revenue Operations, 3+ years people leadership, and sales tech stack ownership required. Annual personal growth budget, 30 days work from anywhere.
Requirements
- 6+ years in Sales Operations, Revenue Operations, or Commercial Operations in a high-growth B2B or marketplace environment
- 3+ years of direct people leadership experience
- Proven track record owning or co-owning a sales tech stack (e.g. Salesforce, HubSpot, engagement tools, BI)
- Experience designing and rolling out sales processes and training/enablement programs
- Exposure to AI or data products in Sales (e.g. scoring, recommendations, conversational intelligence, GenAI tools)
- Strong analytical and problem-solving skills; comfortable with data and business cases
- Ability to write clear requirements and collaborate effectively with technical teams
- Excellent stakeholder management and communication skills
- Balance of strategic thinking and hands-on execution; high ownership and bias to action
- Experience in a marketplace, travel, or other two-sided business
- Experience building internal tools with Product or Engineering
- Familiarity with enablement platforms or LMS
- Practical experience deploying or operationalizing GenAI in sales workflows
Tasks
- Coach and develop a team of Sales Operations specialists
- Define priorities and set clear goals
- Ensure reliable, high-quality delivery
- Lead strategy and roadmap for CRM and sales tools
- Drive implementations and improvements for data quality
- Identify and prioritize AI use cases in the sales funnel
- Partner with Data and Product teams to test and scale AI solutions
- Design onboarding and ongoing training programs for Sales
- Create and maintain playbooks, guidelines, and tool documentation
- Define and track key metrics for tools and processes
- Align with Sales and cross-functional leaders on priorities
- Communicate progress to stakeholders
Work Experience
- 6 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- Salesforce
- HubSpot
- GenAI
Benefits
Flexible Working
- Hybrid working approach
Additional Allowances
- Annual personal growth budget
Mentorship & Coaching
- Mentorship programs
Workation & Sabbatical
- Work from anywhere for 30 days
Team Events
- Quarterly team events
- Yearly company-wide events
Public Transport Subsidies
- Monthly transportation budget
Healthcare & Fitness
- Monthly fitness budget
- Health and wellness benefits
Corporate Discounts
- Discounts on activities
Learning & Development
- Language reimbursement program
Not a perfect match?
- PliantFull-timeWith HomeofficeExperiencedBerlin
- GetYourGuide
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Senior Team Lead, Business Operations & Strategy(m/w/x)
Shaping CRM and sales tool strategy, implementing AI/data products, coaching a team at a global travel marketplace. 6+ years Sales/Revenue Operations, 3+ years people leadership, and sales tech stack ownership required. Annual personal growth budget, 30 days work from anywhere.
Requirements
- 6+ years in Sales Operations, Revenue Operations, or Commercial Operations in a high-growth B2B or marketplace environment
- 3+ years of direct people leadership experience
- Proven track record owning or co-owning a sales tech stack (e.g. Salesforce, HubSpot, engagement tools, BI)
- Experience designing and rolling out sales processes and training/enablement programs
- Exposure to AI or data products in Sales (e.g. scoring, recommendations, conversational intelligence, GenAI tools)
- Strong analytical and problem-solving skills; comfortable with data and business cases
- Ability to write clear requirements and collaborate effectively with technical teams
- Excellent stakeholder management and communication skills
- Balance of strategic thinking and hands-on execution; high ownership and bias to action
- Experience in a marketplace, travel, or other two-sided business
- Experience building internal tools with Product or Engineering
- Familiarity with enablement platforms or LMS
- Practical experience deploying or operationalizing GenAI in sales workflows
Tasks
- Coach and develop a team of Sales Operations specialists
- Define priorities and set clear goals
- Ensure reliable, high-quality delivery
- Lead strategy and roadmap for CRM and sales tools
- Drive implementations and improvements for data quality
- Identify and prioritize AI use cases in the sales funnel
- Partner with Data and Product teams to test and scale AI solutions
- Design onboarding and ongoing training programs for Sales
- Create and maintain playbooks, guidelines, and tool documentation
- Define and track key metrics for tools and processes
- Align with Sales and cross-functional leaders on priorities
- Communicate progress to stakeholders
Work Experience
- 6 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- Salesforce
- HubSpot
- GenAI
Benefits
Flexible Working
- Hybrid working approach
Additional Allowances
- Annual personal growth budget
Mentorship & Coaching
- Mentorship programs
Workation & Sabbatical
- Work from anywhere for 30 days
Team Events
- Quarterly team events
- Yearly company-wide events
Public Transport Subsidies
- Monthly transportation budget
Healthcare & Fitness
- Monthly fitness budget
- Health and wellness benefits
Corporate Discounts
- Discounts on activities
Learning & Development
- Language reimbursement program
About the Company
GetYourGuide
Industry
Tourism
Description
GetYourGuide is the globally leading marketplace for unforgettable travel experiences, helping travelers discover the best things to do.
Not a perfect match?
- Pliant
(Senior) Revenue Operations Manager(m/w/x)
Full-timeWith HomeofficeExperiencedBerlin - GetYourGuide
Senior Manager, Operations & Strategy - Inhouse Sales(m/w/x)
Full-timeWith HomeofficeSeniorBerlin - GetYourGuide
Senior Business Operations & Strategy Manager - Pricing Strategy(m/w/x)
Full-timeWith HomeofficeSeniorBerlin - Alteos GmbH
Head of Operations - Intelligence & Process Enablement(m/w/x)
Full-timeWith HomeofficeSeniorBerlin - lawpilots GmbH
Head of RevOps(m/w/x)
Full-timeRemoteSeniorBerlin