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AL
Alteos GmbH
2mo ago

Head of Operations - Intelligence & Process Enablement(m/w/x)

Berlin
Full-timeWith Home OfficeSenior
AI/ML

Description

In this role, you will enhance operational intelligence by developing key performance indicators and dashboards while driving automation and AI initiatives. Your focus will be on training teams, ensuring data quality, and collaborating with various departments to improve processes.

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Requirements

  • •Leadership of people or complex initiatives
  • •Building dashboards and KPI systems using Looker, Power BI, Tableau, Metabase, or HubSpot
  • •Confidence with data governance and CRM systems (ideally HubSpot, Salesforce)
  • •Collaboration with Product & Tech on roadmaps
  • •Curiosity about AI and eagerness to use it
  • •Analytical thinking and clear communication

Work Experience

5 - 7 years

Tasks

  • •Develop dashboards and KPI frameworks
  • •Establish data standards across operations
  • •Automate processes using AI
  • •Identify opportunities for speed and scalability improvements
  • •Train stakeholders on tools and data literacy
  • •Implement governance controls for data quality
  • •Ensure real-time reporting across systems
  • •Collaborate with Product & Tech on automation and integrations
  • •Create feedback loops for operational and customer insights

Tools & Technologies

LookerPower BITableauMetabaseHubSpotSalesforce

Languages

English – Business Fluent

Benefits

Free or Subsidized Food

  • •Subsidized lunch
  • •One free lunch a week

Public Transport Subsidies

  • •Discount on BVG ticket

Company Bike

  • •Company (e-)bike leasing

Healthcare & Fitness

  • •Urban sports club
  • •Weekly yoga classes

Mental Health Support

  • •Mental well-being app

Team Events

  • •Team events
  • •Team runs

Flexible Working

  • •Flexible work model
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Alteos GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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