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Supplier Customer Care Specialist (B2B, Technical Operations) - Maternity Cover(m/w/x)
Improving product content quality and resolving digital ticket issues for travel experiences. Operations management expertise required. Work from anywhere for 30 days, quarterly team events.
Requirements
- Expertise in Operations Management, Customer Care, or related field
- Proven track record of driving operational excellence
- Strong problem-solving abilities
- Excellent data analysis capabilities
- Effective communication skills
- Ability to manage multiple high-impact projects
- Prioritization and timely task delivery
- Fluent in written and spoken English
- Fluency in French, Italian, or Spanish is a plus
Tasks
- Maintain daily operations for inventory growth
- Improve product content quality
- Resolve digital ticket issues
- Collaborate with Sales to manage supplier relationships
- Identify process improvement opportunities
- Proactively address cross-departmental issues
- Use data to make operational decisions
- Implement automation for workflow efficiency
- Measure impact of improvements on performance
- Coordinate with internal and external stakeholders
- Present data-backed recommendations
- Ensure timely project completion and deadline adherence
Work Experience
- approx. 1 - 4 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Fluent
- French – Basic
- Italian – Basic
- Spanish – Basic
Benefits
Additional Allowances
- Annual personal growth budget
Mentorship & Coaching
- Mentorship programs
Workation & Sabbatical
- Work from anywhere for 30 days
Flexible Working
- Hybrid working approach
Team Events
- Quarterly team events
- Yearly company-wide events
Public Transport Subsidies
- Monthly transportation budget
Healthcare & Fitness
- Monthly fitness budget
- Health and wellness benefits
Corporate Discounts
- Discounts on activities
Learning & Development
- Language reimbursement program
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Supplier Customer Care Specialist (B2B, Technical Operations) - Maternity Cover(m/w/x)
Improving product content quality and resolving digital ticket issues for travel experiences. Operations management expertise required. Work from anywhere for 30 days, quarterly team events.
Requirements
- Expertise in Operations Management, Customer Care, or related field
- Proven track record of driving operational excellence
- Strong problem-solving abilities
- Excellent data analysis capabilities
- Effective communication skills
- Ability to manage multiple high-impact projects
- Prioritization and timely task delivery
- Fluent in written and spoken English
- Fluency in French, Italian, or Spanish is a plus
Tasks
- Maintain daily operations for inventory growth
- Improve product content quality
- Resolve digital ticket issues
- Collaborate with Sales to manage supplier relationships
- Identify process improvement opportunities
- Proactively address cross-departmental issues
- Use data to make operational decisions
- Implement automation for workflow efficiency
- Measure impact of improvements on performance
- Coordinate with internal and external stakeholders
- Present data-backed recommendations
- Ensure timely project completion and deadline adherence
Work Experience
- approx. 1 - 4 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Fluent
- French – Basic
- Italian – Basic
- Spanish – Basic
Benefits
Additional Allowances
- Annual personal growth budget
Mentorship & Coaching
- Mentorship programs
Workation & Sabbatical
- Work from anywhere for 30 days
Flexible Working
- Hybrid working approach
Team Events
- Quarterly team events
- Yearly company-wide events
Public Transport Subsidies
- Monthly transportation budget
Healthcare & Fitness
- Monthly fitness budget
- Health and wellness benefits
Corporate Discounts
- Discounts on activities
Learning & Development
- Language reimbursement program
About the Company
GetYourGuide
Industry
Tourism
Description
GetYourGuide is the globally leading marketplace for unforgettable travel experiences, helping travelers discover the best things to do.
Not a perfect match?
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