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GEGetYourGuide

Supplier Customer Care Specialist (B2B, Technical Operations) - Maternity Cover(m/w/x)

Berlin
Full-timeWith Home OfficeExperienced

Improving product content quality and resolving digital ticket issues for travel experiences. Operations management expertise required. Work from anywhere for 30 days, quarterly team events.

Requirements

  • Expertise in Operations Management, Customer Care, or related field
  • Proven track record of driving operational excellence
  • Strong problem-solving abilities
  • Excellent data analysis capabilities
  • Effective communication skills
  • Ability to manage multiple high-impact projects
  • Prioritization and timely task delivery
  • Fluent in written and spoken English
  • Fluency in French, Italian, or Spanish is a plus

Tasks

  • Maintain daily operations for inventory growth
  • Improve product content quality
  • Resolve digital ticket issues
  • Collaborate with Sales to manage supplier relationships
  • Identify process improvement opportunities
  • Proactively address cross-departmental issues
  • Use data to make operational decisions
  • Implement automation for workflow efficiency
  • Measure impact of improvements on performance
  • Coordinate with internal and external stakeholders
  • Present data-backed recommendations
  • Ensure timely project completion and deadline adherence

Work Experience

  • approx. 1 - 4 years

Education

  • Vocational certificationOR
  • Bachelor's degreeOR
  • Master's degree

Languages

  • EnglishFluent
  • FrenchBasic
  • ItalianBasic
  • SpanishBasic

Benefits

Additional Allowances

  • Annual personal growth budget

Mentorship & Coaching

  • Mentorship programs

Workation & Sabbatical

  • Work from anywhere for 30 days

Flexible Working

  • Hybrid working approach

Team Events

  • Quarterly team events
  • Yearly company-wide events

Public Transport Subsidies

  • Monthly transportation budget

Healthcare & Fitness

  • Monthly fitness budget
  • Health and wellness benefits

Corporate Discounts

  • Discounts on activities

Learning & Development

  • Language reimbursement program
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of GetYourGuide and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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