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Supervisor Front Office(m/w/x)
Overseeing check-in/out and VIP arrivals at Europe's largest hotel, congress, and entertainment center. Reception experience and very good German/English skills required. Free employee parking, plus vacation and Christmas bonuses.
Requirements
- Experience at the reception
- Communication skills and service orientation
- Very good German and English skills
- Proficient use of MS Office programs and Protel (PMS) desirable
- Enjoyment in dealing with and caring for national and international guests
Tasks
- Ensure smooth operations at the front desk
- Manage check-in and check-out for individual and group guests
- Assist national and international guests during their stay
- Prepare for VIP and group arrivals
- Handle guest complaints and emergencies
- Coordinate with other departments
- Train new employees and interns
- Act as Manager on Duty in the absence of the Assistant or Front Office Manager
Work Experience
- approx. 1 - 4 years
Education
- Compulsory education
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- MS Office
- Protel (PMS)
Benefits
More Vacation Days
- Vacation bonus
Bonuses & Incentives
- Christmas bonus
Parking & Commuter Benefits
- Free employee parking
Retirement Plans
- Company pension scheme
Additional Allowances
- Capital-forming benefits
Corporate Discounts
- Family & Friends rate
- Exclusive offers for employees
Free or Subsidized Food
- Special conditions for restaurant & bar
- Fresh and inexpensive meals
Public Transport Subsidies
- Subsidy for BVG ticket
Healthcare & Fitness
- Subsidy for Urban Sports Club
Company Bike
- Bicycle leasing for commuting
Learning & Development
- Wide range of training courses
Not a perfect match?
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Supervisor Front Office(m/w/x)
Overseeing check-in/out and VIP arrivals at Europe's largest hotel, congress, and entertainment center. Reception experience and very good German/English skills required. Free employee parking, plus vacation and Christmas bonuses.
Requirements
- Experience at the reception
- Communication skills and service orientation
- Very good German and English skills
- Proficient use of MS Office programs and Protel (PMS) desirable
- Enjoyment in dealing with and caring for national and international guests
Tasks
- Ensure smooth operations at the front desk
- Manage check-in and check-out for individual and group guests
- Assist national and international guests during their stay
- Prepare for VIP and group arrivals
- Handle guest complaints and emergencies
- Coordinate with other departments
- Train new employees and interns
- Act as Manager on Duty in the absence of the Assistant or Front Office Manager
Work Experience
- approx. 1 - 4 years
Education
- Compulsory education
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- MS Office
- Protel (PMS)
Benefits
More Vacation Days
- Vacation bonus
Bonuses & Incentives
- Christmas bonus
Parking & Commuter Benefits
- Free employee parking
Retirement Plans
- Company pension scheme
Additional Allowances
- Capital-forming benefits
Corporate Discounts
- Family & Friends rate
- Exclusive offers for employees
Free or Subsidized Food
- Special conditions for restaurant & bar
- Fresh and inexpensive meals
Public Transport Subsidies
- Subsidy for BVG ticket
Healthcare & Fitness
- Subsidy for Urban Sports Club
Company Bike
- Bicycle leasing for commuting
Learning & Development
- Wide range of training courses
About the Company
Estrel Hotel-Betriebs-GmbH
Industry
Hospitality
Description
The company operates Europe's largest hotel, congress, and entertainment center, hosting 1,200 events annually.
Not a perfect match?
- DHB Hotel Betriebs GmbH
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