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VI
Via
3mo ago

Strategy & Operations Principal(m/w/x)

Berlin
Full-timeWith Home OfficeSenior
AI/ML
Data Science

Description

In this role, you will lead operations across the DACH region, ensuring top-notch service while tackling challenges and driving strategic initiatives. Your day-to-day responsibilities will involve collaborating with various teams to enhance processes and improve performance.

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Requirements

  • •Entrepreneurial mindset and execution skills
  • •Financial modeling skills
  • •Native-level or C2 German and English proficiency
  • •Exceptional leadership skills
  • •Data-informed decision-making
  • •Agility and adaptability in fast-paced environments
  • •6–10 years of relevant experience
  • •Problem-solving and execution skills

Work Experience

6 - 10 years

Tasks

  • •Own the performance of DACH services
  • •Ensure exceptional customer experience
  • •Identify and resolve operational issues in real time
  • •Coordinate with on-the-ground teams and partners
  • •Drive strategic initiatives with external partners
  • •Leverage insights to enhance processes
  • •Lead core and field teams to foster collaboration
  • •Partner with Strategy, Product, Partnerships, and Operations teams
  • •Recommend strategies for service quality and efficiency
  • •Analyze data and track key metrics
  • •Prepare reports to inform decisions and optimize resources

Languages

German – Native

English – Native

Benefits

Competitive Pay

  • •Competitive compensation including stock options

Team Events

  • •Weekly team lunch and breakfast

Healthcare & Fitness

  • •Urban Sports Club membership
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