Klim
Operations & Strategy lead(m/w/x)
Full-timeWith HomeofficeExperienced
Berlin
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KLKlim
Strategic Customer Success Manager(m/w/x)
Berlin
Full-timeWith Home OfficeExperienced
Nejo AI Summary
Scaling regenerative agriculture programs for global food and agriculture companies. Proven ability to manage complex B2B relationships and create long-term customer value required. Flexible remote work within EU, Urban Sports Club membership.
Requirements
- 4–8 years experience in customer success, strategic account management, consulting, enterprise project delivery, or similar client-facing roles
- Proven ability to manage and grow complex B2B customer relationships
- Experience with enterprise customers and multiple stakeholders
- Understanding of creating long-term customer value
- Comfortable discussing business goals, expansion opportunities, and commercial outcomes
- Proactive identification of risks, opportunities, and next steps
- Strong executive communication and stakeholder management skills
- Highly organized, ability to manage multiple complex projects and priorities
- Collaborative, comfortable working cross-functionally in fast-moving environments
- Ownership and independent drive of topics
- Structured, detail-oriented, and data-driven decision-making
- Comfortable navigating ambiguity and evolving processes in scaling company
- Curious, pragmatic, and solution-oriented
- Fluent English; German is a plus
- Ideally based in Berlin
- Experience in sustainability, agriculture, food systems, climate tech, or supply chain transformation
- Experience managing enterprise SaaS, consulting, or strategic implementation programs
- Understanding of regenerative agriculture, Scope 3, or supply chain sustainability initiatives
- Encouraged to apply even if not meeting every requirement
Tasks
- Own strategic customer relationships
- Serve as primary point of contact for key enterprise customers
- Build strong relationships with stakeholders across departments
- Understand customer goals and organizational dynamics
- Guide accounts toward success proactively
- Ensure successful onboarding and implementation
- Define and track success metrics with customers
- Lead business reviews and strategic planning discussions
- Identify and resolve risks proactively
- Drive account growth and expansion
- Identify opportunities to expand programs
- Collaborate with sales leadership on account strategy
- Orchestrate cross-functional team collaboration
- Manage timelines and customer commitments
- Improve internal processes and customer experience
- Bring customer feedback into product discussions
- Shape customer success processes and best practices
- Contribute to a culture of operational excellence
Work Experience
- 4 - 8 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Fluent
- German – Basic
Benefits
Flexible Working
- Flexible work model
- Remote work possible (within EU)
Healthcare & Fitness
- Membership in Urban Sports Club
Public Transport Subsidies
- Subsidisation of Deutschlandticket
Retirement Plans
- Company pension scheme
Free or Subsidized Food
- Team lunches (if based in Berlin)
Team Events
- Regular team events
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Klim and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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KLKlim
Strategic Customer Success Manager(m/w/x)
Berlin
Full-timeWith Home OfficeExperienced
Nejo AI Summary
Scaling regenerative agriculture programs for global food and agriculture companies. Proven ability to manage complex B2B relationships and create long-term customer value required. Flexible remote work within EU, Urban Sports Club membership.
Requirements
- 4–8 years experience in customer success, strategic account management, consulting, enterprise project delivery, or similar client-facing roles
- Proven ability to manage and grow complex B2B customer relationships
- Experience with enterprise customers and multiple stakeholders
- Understanding of creating long-term customer value
- Comfortable discussing business goals, expansion opportunities, and commercial outcomes
- Proactive identification of risks, opportunities, and next steps
- Strong executive communication and stakeholder management skills
- Highly organized, ability to manage multiple complex projects and priorities
- Collaborative, comfortable working cross-functionally in fast-moving environments
- Ownership and independent drive of topics
- Structured, detail-oriented, and data-driven decision-making
- Comfortable navigating ambiguity and evolving processes in scaling company
- Curious, pragmatic, and solution-oriented
- Fluent English; German is a plus
- Ideally based in Berlin
- Experience in sustainability, agriculture, food systems, climate tech, or supply chain transformation
- Experience managing enterprise SaaS, consulting, or strategic implementation programs
- Understanding of regenerative agriculture, Scope 3, or supply chain sustainability initiatives
- Encouraged to apply even if not meeting every requirement
Tasks
- Own strategic customer relationships
- Serve as primary point of contact for key enterprise customers
- Build strong relationships with stakeholders across departments
- Understand customer goals and organizational dynamics
- Guide accounts toward success proactively
- Ensure successful onboarding and implementation
- Define and track success metrics with customers
- Lead business reviews and strategic planning discussions
- Identify and resolve risks proactively
- Drive account growth and expansion
- Identify opportunities to expand programs
- Collaborate with sales leadership on account strategy
- Orchestrate cross-functional team collaboration
- Manage timelines and customer commitments
- Improve internal processes and customer experience
- Bring customer feedback into product discussions
- Shape customer success processes and best practices
- Contribute to a culture of operational excellence
Work Experience
- 4 - 8 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Fluent
- German – Basic
Benefits
Flexible Working
- Flexible work model
- Remote work possible (within EU)
Healthcare & Fitness
- Membership in Urban Sports Club
Public Transport Subsidies
- Subsidisation of Deutschlandticket
Retirement Plans
- Company pension scheme
Free or Subsidized Food
- Team lunches (if based in Berlin)
Team Events
- Regular team events
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Klim and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Klim
Industry
Agriculture
Description
The company is an AgriTech start-up empowering farmers to restore soil, boost biodiversity, and capture carbon through its platform.
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