Moss
Customer Success Manager(m/w/x)
Full-timeWith HomeofficeExperienced
Berlin
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PLPlan A
Customer Success Manager(m/w/x)
Berlin
Full-timeWith Home OfficeSenior
AI/ML
Nejo AI Summary
Trusted advisor for large EMEA customers, mastering carbon accounting software. 5+ years customer relationship management required. 30-day work from anywhere policy.
Requirements
- 5+ years customer relationship or project management
- Building and fostering durable business relationships
- Calmness in crisis or criticism
- Celebrating customer successes
- Cross-functional collaboration
- Aligning with sales, product, or customers
- Savvy and tactful communication
- Managing complex business relationships
- Communicating with diverse backgrounds
- Comfort in fast-paced environments
- Identifying priorities and overseeing multiple tasks
- Fluent in German
- Experience in carbon accounting, sustainability, or ESG
Tasks
- Act as a trusted advisor to large customers in EMEA
- Manage client relationships with counterparts and senior stakeholders
- Become an expert on the Plan A platform
- Leverage deep product and carbon accounting knowledge
- Resolve partner pain points
- Identify opportunities for future product development
- Guide customers on sustainability and carbon accounting strategy
- Leverage subject-matter experts
- Work with technical teams to ensure client feedback is heard
- Shape the future of the product pipeline
- Own the end-to-end commercial relationship from signature to renewal
- Conduct commercial and contractual negotiations
- Design operational strategy
- Drive execution of operational strategy
- Scale processes and systems for rapid growth
- Collaborate with sales and product teams
- Define new opportunities within customer processes
Work Experience
- 5 years
Education
- High school diploma
Languages
- German – Fluent
Benefits
Flexible Working
- Hybrid work model
- 30-day Work from Anywhere policy
Purpose-Driven Work
- Collaborative, mission-driven culture
Other Benefits
- Intellectual honesty
Career Advancement
- Rapid professional evolution
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Plan A and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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PLPlan A
Customer Success Manager(m/w/x)
Berlin
Full-timeWith Home OfficeSenior
AI/ML
Nejo AI Summary
Trusted advisor for large EMEA customers, mastering carbon accounting software. 5+ years customer relationship management required. 30-day work from anywhere policy.
Requirements
- 5+ years customer relationship or project management
- Building and fostering durable business relationships
- Calmness in crisis or criticism
- Celebrating customer successes
- Cross-functional collaboration
- Aligning with sales, product, or customers
- Savvy and tactful communication
- Managing complex business relationships
- Communicating with diverse backgrounds
- Comfort in fast-paced environments
- Identifying priorities and overseeing multiple tasks
- Fluent in German
- Experience in carbon accounting, sustainability, or ESG
Tasks
- Act as a trusted advisor to large customers in EMEA
- Manage client relationships with counterparts and senior stakeholders
- Become an expert on the Plan A platform
- Leverage deep product and carbon accounting knowledge
- Resolve partner pain points
- Identify opportunities for future product development
- Guide customers on sustainability and carbon accounting strategy
- Leverage subject-matter experts
- Work with technical teams to ensure client feedback is heard
- Shape the future of the product pipeline
- Own the end-to-end commercial relationship from signature to renewal
- Conduct commercial and contractual negotiations
- Design operational strategy
- Drive execution of operational strategy
- Scale processes and systems for rapid growth
- Collaborate with sales and product teams
- Define new opportunities within customer processes
Work Experience
- 5 years
Education
- High school diploma
Languages
- German – Fluent
Benefits
Flexible Working
- Hybrid work model
- 30-day Work from Anywhere policy
Purpose-Driven Work
- Collaborative, mission-driven culture
Other Benefits
- Intellectual honesty
Career Advancement
- Rapid professional evolution
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Plan A and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Plan A
Industry
IT
Description
Plan A is Europe’s leading corporate carbon accounting and decarbonisation software provider, helping companies turn emissions intelligence into financial performance.
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