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THThe Trade Desk

Sr Account Manager(m/w/x)

Hamburg
Full-timeOn-siteSenior

Managing and growing key agency accounts on a digital advertising media buying platform. Seasoned client services professional with strong agency partnership track record required. Global client portfolio, strategic account growth focus.

Requirements

  • Seasoned client services professional
  • Strong track record in agency partnerships (owning, growing, retaining)
  • Balance of strategic thinking and hands-on execution
  • Comfort leading QBRs and executive conversations
  • Comfort diving into data for performance optimization
  • Curiosity about new technology
  • Confidence in educating others
  • Proactiveness in identifying growth opportunities
  • Ability to operate with autonomy
  • Effective prioritization across competing demands
  • Ability to lead by example
  • 5-7+ years experience in online advertising, ad tech, or digital media
  • 3+ years in client-facing, account management, or strategic services role
  • Deep understanding of programmatic advertising (RTB, DSPs, ad exchanges, ad servers, measurement solutions)
  • Proven experience managing/optimizing CPA, CPC, CPM campaigns at scale
  • Advanced proficiency in Excel and MS Office (pivot tables, advanced formulas, data visualization, large data set analysis)
  • Strong analytical, troubleshooting, problem-solving skills
  • Ability to synthesize data into actionable insights
  • Demonstrated success growing revenue and strategic account value
  • Deep understanding of client objectives
  • Ability to recommend best-in-class solutions
  • Exceptional communication, presentation, stakeholder management skills
  • Experience engaging senior agency/client leadership
  • Ability to manage multiple high-priority accounts/initiatives simultaneously
  • Consistency in meeting deadlines

Tasks

  • Own and grow a portfolio of key agency accounts.
  • Advise and serve as primary contact for key agency accounts.
  • Drive account strategy, performance, and retention.
  • Align platform capabilities with client business goals.
  • Collaborate with internal teams to onboard new customers.
  • Collaborate with internal teams to scale existing accounts.
  • Collaborate with internal teams to unlock incremental revenue.
  • Lead strategic planning with senior agency stakeholders.
  • Conduct quarterly business reviews with senior agency stakeholders.
  • Facilitate performance discussions with senior agency stakeholders.
  • Serve as a subject matter expert on The Trade Desk platform.
  • Deliver proactive insights and recommendations for campaign performance.
  • Deliver ongoing client education and training.
  • Collaborate with Product Management.
  • Share client feedback with Product Management.
  • Help shape the product roadmap.
  • Advocate for enhancements that drive client success.
  • Mentor and support junior team members.
  • Contribute to team development and Client Services excellence.
  • Evolve and scale the Client Services function.
  • Develop Client Services best practices.
  • Develop Client Services training materials.
  • Develop sales enablement resources.
  • Develop customer-facing documentation.

Work Experience

  • 5 - 7 years

Education

  • Bachelor's degreeOR
  • Master's degree

Languages

  • EnglishBusiness Fluent

Tools & Technologies

  • RTB
  • DSPs
  • ad exchanges
  • ad servers
  • Excel
  • MS Office
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of The Trade Desk and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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