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OPOpenAI

Solutions Engineer, Digital Natives(m/w/x)

München
Full-timeWith Home OfficeSenior
AI/ML
Data Science

Demonstrating ChatGPT and OpenAI API for digital native clients. 5+ years technical pre-sales experience required. Relocation assistance provided.

Requirements

  • 5+ years technical pre-sales experience
  • Manage C-level technical/business relationships
  • Global organization relationship management
  • Full professional fluency in German
  • Full professional fluency in English
  • Thorough understanding of IT security principles
  • Understanding of customer requirements for B2B SaaS
  • Experience in higher-level security support
  • Experience in higher-level compliance support
  • Industry experience in programming languages
  • Working with REST APIs
  • Delivered prototypes of Generative AI solutions
  • Delivered prototypes of traditional ML solutions
  • Knowledge of network architecture
  • Knowledge of cloud architecture
  • Effective presenter
  • Effective communicator
  • Translate business topics to all audiences
  • Translate technical topics to all audiences
  • Translate topics to senior leaders
  • Own problems end-to-end
  • Willingness to acquire missing knowledge
  • Humble attitude
  • Eagerness to help colleagues
  • Desire to make team succeed

Tasks

  • Deliver exceptional pre-sales customer experience
  • Provide technical expertise to customers
  • Outline value proposition to customers
  • Answer product, API, and LLM questions
  • Demonstrate leveraging ChatGPT and OpenAI API
  • Build and present demos
  • Scope customer use cases
  • Recommend architecture patterns
  • Provide in-depth technical advisory
  • Create and maintain documentation
  • Develop guides for pre-sales process
  • Create FAQs for common questions
  • Foster customer advocacy
  • Represent customer voice to internal teams
  • Gather and relay customer feedback
  • Identify themes across customers
  • Incorporate feedback into product planning
  • Serve as first line of defense for security questions
  • Serve as first line of defense for compliance questions
  • Explain standardized collateral
  • Guide customers to relevant resources
  • Escalate complex requirements to appropriate teams

Work Experience

  • 5 years

Education

  • Bachelor's degreeOR
  • Master's degree

Languages

  • GermanBusiness Fluent
  • EnglishBusiness Fluent

Tools & Technologies

  • Python
  • Javascript
  • REST APIs
  • Generative AI
  • ML
  • network architecture
  • cloud architecture

Benefits

Other Benefits

  • Relocation assistance
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of OpenAI and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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