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Service Specialist – Video- & Unified-Communications-Systeme(m/w/x)
Description
In this role, you will provide essential support for video and unified communications systems, troubleshoot issues, and ensure the smooth operation of Microsoft Teams Rooms. Your day-to-day responsibilities will involve collaborating with teams and customers while maintaining system health and documentation.
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Requirements
- •Completed technical education or equivalent qualification
- •Good knowledge in networking: LAN/WAN, TCP/IP, DNS, DHCP, VLAN, VPN, routing & switching
- •Experience with video conferencing systems
- •Skills in troubleshooting audio/video components and network integration
- •Basic knowledge of Microsoft 365 / Azure AD / Intune
- •Excellent German and English skills
- •Strong initiative, customer orientation, and structured approach
- •Enjoyment of direct customer contact and interest in new technology
Education
Work Experience
approx. 1 - 4 years
Tasks
- •Provide 1st and 2nd level support for video and UC systems
- •Perform troubleshooting and fault resolution via remote access or on-site
- •Support the setup, maintenance, and updates of Microsoft Teams Rooms systems
- •Monitor system health using platforms like Hummingbird and Teams Admin Center
- •Analyze network and protocol issues such as SIP and TCP/IP
- •Maintain detailed documentation and update the knowledge base
- •Create technical guides for internal use
- •Collaborate closely with internal teams, customers, and manufacturer support
- •Assist with rollouts and upgrades of complex video and UC infrastructures
Tools & Technologies
Languages
German – Business Fluent
English – Business Fluent
Benefits
Competitive Pay
- •Attractive compensation
Retirement Plans
- •Optional company pension scheme
Startup Environment
- •Collaborative work environment
Learning & Development
- •Personalized training opportunities
Parking & Commuter Benefits
- •Convenient S-Bahn connection
Public Transport Subsidies
- •Subsidized commuter ticket
Company Bike
- •Company bike option
Mentorship & Coaching
- •Supportive colleagues
- SBIT AGFull-timeOn-siteExperiencedOffenbach am Main
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Service Specialist – Video- & Unified-Communications-Systeme(m/w/x)
The AI Job Search Engine
Description
In this role, you will provide essential support for video and unified communications systems, troubleshoot issues, and ensure the smooth operation of Microsoft Teams Rooms. Your day-to-day responsibilities will involve collaborating with teams and customers while maintaining system health and documentation.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Completed technical education or equivalent qualification
- •Good knowledge in networking: LAN/WAN, TCP/IP, DNS, DHCP, VLAN, VPN, routing & switching
- •Experience with video conferencing systems
- •Skills in troubleshooting audio/video components and network integration
- •Basic knowledge of Microsoft 365 / Azure AD / Intune
- •Excellent German and English skills
- •Strong initiative, customer orientation, and structured approach
- •Enjoyment of direct customer contact and interest in new technology
Education
Work Experience
approx. 1 - 4 years
Tasks
- •Provide 1st and 2nd level support for video and UC systems
- •Perform troubleshooting and fault resolution via remote access or on-site
- •Support the setup, maintenance, and updates of Microsoft Teams Rooms systems
- •Monitor system health using platforms like Hummingbird and Teams Admin Center
- •Analyze network and protocol issues such as SIP and TCP/IP
- •Maintain detailed documentation and update the knowledge base
- •Create technical guides for internal use
- •Collaborate closely with internal teams, customers, and manufacturer support
- •Assist with rollouts and upgrades of complex video and UC infrastructures
Tools & Technologies
Languages
German – Business Fluent
English – Business Fluent
Benefits
Competitive Pay
- •Attractive compensation
Retirement Plans
- •Optional company pension scheme
Startup Environment
- •Collaborative work environment
Learning & Development
- •Personalized training opportunities
Parking & Commuter Benefits
- •Convenient S-Bahn connection
Public Transport Subsidies
- •Subsidized commuter ticket
Company Bike
- •Company bike option
Mentorship & Coaching
- •Supportive colleagues
About the Company
MVC Videra
Industry
IT
Description
The company is a globally active AV, digital signage, UCC and workplace technology specialist, delivering solutions across Europe and beyond.
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