Skip to content
New Job?Nejo!

The AI Job Search Engine

MV
MVC Videra
4mo ago

Service Specialist – Video- & Unified-Communications-Systeme(m/w/x)

Kronberg
Full-timeOn-siteExperienced

Description

In this role, you will provide essential support for video and unified communications systems, troubleshoot issues, and ensure the smooth operation of Microsoft Teams Rooms. Your day-to-day responsibilities will involve collaborating with teams and customers while maintaining system health and documentation.

Let AI find the perfect jobs for you!

Upload your CV and Nejo AI will find matching job offers for you.

Requirements

  • Completed technical education or equivalent qualification
  • Good knowledge in networking: LAN/WAN, TCP/IP, DNS, DHCP, VLAN, VPN, routing & switching
  • Experience with video conferencing systems
  • Skills in troubleshooting audio/video components and network integration
  • Basic knowledge of Microsoft 365 / Azure AD / Intune
  • Excellent German and English skills
  • Strong initiative, customer orientation, and structured approach
  • Enjoyment of direct customer contact and interest in new technology

Education

Vocational certification

Work Experience

approx. 1 - 4 years

Tasks

  • Provide 1st and 2nd level support for video and UC systems
  • Perform troubleshooting and fault resolution via remote access or on-site
  • Support the setup, maintenance, and updates of Microsoft Teams Rooms systems
  • Monitor system health using platforms like Hummingbird and Teams Admin Center
  • Analyze network and protocol issues such as SIP and TCP/IP
  • Maintain detailed documentation and update the knowledge base
  • Create technical guides for internal use
  • Collaborate closely with internal teams, customers, and manufacturer support
  • Assist with rollouts and upgrades of complex video and UC infrastructures

Tools & Technologies

Microsoft Teams RoomsPolyCiscoCrestronMicrosoft 365Azure ADIntune

Languages

GermanBusiness Fluent

EnglishBusiness Fluent

Benefits

Competitive Pay

  • Attractive compensation

Retirement Plans

  • Optional company pension scheme

Startup Environment

  • Collaborative work environment

Learning & Development

  • Personalized training opportunities

Parking & Commuter Benefits

  • Convenient S-Bahn connection

Public Transport Subsidies

  • Subsidized commuter ticket

Company Bike

  • Company bike option

Mentorship & Coaching

  • Supportive colleagues
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of MVC Videra and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Not a perfect match?
100+ Similar Jobs in Kronberg
  • SBIT AG

    IT Support Specialist(m/w/x)

    Full-timeOn-siteExperienced
    Offenbach am Main
  • DEKOM GmbH

    Servicetechniker Medientechniker / AV-Technik(m/w/x)

    Full-timeOn-siteExperienced
    Frankfurt am Main
  • Frankfurter Allgemeine Zeitung

    IT Support Specialist(m/w/x)

    Full-timeOn-siteNot specified
    Frankfurt am Main
  • avodaq

    IT Consultant Collaboration Cisco(m/w/x)

    Full-timeOn-siteManagement
    München, Hamburg, Frankfurt am Main
  • DXC Technology

    Onsite IT Support Technician(m/w/x)

    Full-timeOn-siteExperienced
    Eschborn, Berlin, Potsdam, Dresden, Gerlingen, München, Hamburg, Markdorf, Ratingen, St. Ingbert
100+ View all similar jobs