Vaillant GmbH
Experte Prozessqualität(m/w/x)
Full-timeWith HomeofficeExperienced
Remscheid
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VAVaillant GmbH
Senior Quality Expert Service Monitoring(m/w/x)
Remscheid
Full-timeWith Home OfficeSenior
Nejo AI Summary
Monitoring service quality and reducing warranty costs across international markets for heating technology. Several years of quality management experience, ideally international, with Six Sigma, FMEA, 8D required. Hybrid work from EU country, flexible hours, vacation pay.
Requirements
- Completed degree (Diploma or Master’s) in industrial engineering, engineering, or comparable technical qualification
- Solid or several years of proven professional experience in quality management, ideally in an international environment
- Excellent knowledge of quality methods (Six Sigma, FMEA, 8D)
- Strong understanding of service and customer service processes
- Experience in heating, ventilation, and air conditioning technology is advantageous
- Assertiveness
- Strong analytical skills
- Excellent communication skills
- Teamwork abilities
- Fluent English communication
- Very good German communication
- Confident navigation in an international environment
Tasks
- Monitor service quality in international markets
- Improve service quality and reduce warranty costs
- Collaborate with international sales and service organizations
- Conduct Market Quality Reviews with central functions
- Analyze KPIs for service, installation, and data quality
- Identify and implement quality improvement opportunities
- Prioritize quality-related deviations
- Initiate and manage defect resolution processes
- Ensure transparency across countries and functions
- Contribute to product development projects
- Conduct installation and service FMEAs
- Support planning and follow-up of warranty actions
- Manage warranty costs within the Vaillant Group
Work Experience
- approx. 4 - 6 years
Education
- Master's degree
Languages
- English – Fluent
- German – Business Fluent
Tools & Technologies
- Six Sigma
- FMEA
- 8D
Benefits
Bonuses & Incentives
- Christmas bonus
Flexible Working
- Hybrid work
- Flexible working hours
Workation & Sabbatical
- Work from EU country
Learning & Development
- Development programs
More Vacation Days
- Buy vacation days
Mentorship & Coaching
- Personal development support
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Vaillant GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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VAVaillant GmbH
Senior Quality Expert Service Monitoring(m/w/x)
Remscheid
Full-timeWith Home OfficeSenior
Nejo AI Summary
Monitoring service quality and reducing warranty costs across international markets for heating technology. Several years of quality management experience, ideally international, with Six Sigma, FMEA, 8D required. Hybrid work from EU country, flexible hours, vacation pay.
Requirements
- Completed degree (Diploma or Master’s) in industrial engineering, engineering, or comparable technical qualification
- Solid or several years of proven professional experience in quality management, ideally in an international environment
- Excellent knowledge of quality methods (Six Sigma, FMEA, 8D)
- Strong understanding of service and customer service processes
- Experience in heating, ventilation, and air conditioning technology is advantageous
- Assertiveness
- Strong analytical skills
- Excellent communication skills
- Teamwork abilities
- Fluent English communication
- Very good German communication
- Confident navigation in an international environment
Tasks
- Monitor service quality in international markets
- Improve service quality and reduce warranty costs
- Collaborate with international sales and service organizations
- Conduct Market Quality Reviews with central functions
- Analyze KPIs for service, installation, and data quality
- Identify and implement quality improvement opportunities
- Prioritize quality-related deviations
- Initiate and manage defect resolution processes
- Ensure transparency across countries and functions
- Contribute to product development projects
- Conduct installation and service FMEAs
- Support planning and follow-up of warranty actions
- Manage warranty costs within the Vaillant Group
Work Experience
- approx. 4 - 6 years
Education
- Master's degree
Languages
- English – Fluent
- German – Business Fluent
Tools & Technologies
- Six Sigma
- FMEA
- 8D
Benefits
Bonuses & Incentives
- Christmas bonus
Flexible Working
- Hybrid work
- Flexible working hours
Workation & Sabbatical
- Work from EU country
Learning & Development
- Development programs
More Vacation Days
- Buy vacation days
Mentorship & Coaching
- Personal development support
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Vaillant GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Vaillant GmbH
Industry
EnergyAutomation
Description
Das Unternehmen ist einer der weltweit führenden Anbieter von Wärmepumpen, digitalen Servicedienstleistungen sowie effizienten Gas-Heizgeräten und stellt energieeffiziente Lösungen bereit.
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